Data Center Field Implementation Lead

Ericsson AB; Grand Prairie (TX); On-site; USD 110,000 - 170,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Job summary

Ericsson AB in Central Texas is seeking a Data Center Implementation Lead to supervise optical transport and infrastructure in customer data centers. You will ensure reliable installation, maintenance, and operation, interfacing with customers and vendors, and guiding the team through migrations, remediation, and remote hands services.

The role requires up to 50% travel and strong hands-on technical expertise.

Qualifications

• 2+ years leading technical operations teams.
• Excellent written and verbal English for customer communications.
• Strong organizational, administrative, and documentation skills using MS Office.
• 3–5 years in data center operations with direct customer interaction.
• Hands-on experience with connectorized fiber optic cabling (single/ multimode).
• Experience with optical testing and transport troubleshooting.
• Ability to multitask in fast-paced, high-availability environments.
• Commitment to safety standards and operational best practices.

Responsibilities

• Conduct daily audits of Ericsson work at customer data centers and provide immediate feedback to 3PP technicians.
• Interact with customers via ticketing tools or face-to-face, delivering clear reports and updates.
• Assist with fiber installation, decommissioning, break/fix, remediation and migration activities across data center optical and transport environments.
• Conduct or supervise optical testing and troubleshooting using tools such as optical power meters, stabilized light sources, VFLs, OTDRs, and test sets.
• Deliver services by accurately interpreting and executing MoPs, engineering documents, vendor documentation, and network diagrams.
• Read and interpret cut sheets and physical network design documents to ensure accurate port connections and cable management.

Skills

Leadership

English communication

Documentation

Data center ops

Fiber optics

Optical testing

Multitasking

Safety standards

Job description

Ericsson AB in Central Texas is seeking a Data Center Implementation Lead to supervise optical transport and infrastructure in customer data centers. You will ensure reliable installation, maintenance, and operation, interfacing with customers and vendors, and guiding the team through migrations, remediation, and remote hands services.

The role requires up to 50% travel and strong hands-on technical expertise.