Data Center Field Lead: Optical Installations

Ericsson AB; Plano (TX); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health benefits

Dental plan

401(k) plan with company match

Stock Purchase Plan

Job summary

Ericsson Inc. is seeking a Data Center Implementation Lead to oversee installation, migration, and remediation in customer data centers and co-locations in Central Texas. You will audit work, report to customers, and lead field teams while coordinating with vendors.

Travel up to 50% to non-home markets may be required. Ideal candidates have 2+ years in a lead role in technical ops, 3–5 years in data center environments, strong fiber optics experience, and solid English communication.

Qualifications

• 2+ years in a lead/supervisory role within a technical operations environment.
• Strong written and spoken English for customer-facing communications.
• Excellent organizational, administrative, and documentation skills using MS Office and related apps.
• 3–5 years of experience in data center operations with direct customer interaction.
• Hands-on experience with connectorized fiber optic cabling (single-mode/multi-mode, LC, fan-outs, structured cabling).
• Experience with optical testing and transport troubleshooting.
• Ability to multitask and adapt in high-availability environments; commitment to safety and quality.

Responsibilities

• Audit work at customer data centers and provide feedback to technicians.
• Interface with customers via ticketing tools and in person; provide clear reports and updates.
• Assist with fiber installation, decommissioning, break/fix, remediation and migrations.
• Conduct or supervise optical testing and troubleshooting using meters, OTDRs, and test sets.
• Deliver services by following MoPs, engineering docs, vendor docs, and network diagrams.
• Read cut sheets and network designs to ensure proper port connections and cable management.

Skills

Leadership

English Proficiency

Documentation Skills

Customer Interaction

Fiber Cabling

Optical Testing

Safety & Quality

Job description

Ericsson Inc. is seeking a Data Center Implementation Lead to oversee installation, migration, and remediation in customer data centers and co-locations in Central Texas. You will audit work, report to customers, and lead field teams while coordinating with vendors.

Travel up to 50% to non-home markets may be required. Ideal candidates have 2+ years in a lead role in technical ops, 3–5 years in data center environments, strong fiber optics experience, and solid English communication.