Data Center Deployment Lead — Field & Customer Ops

Ericsson AB; Fort Worth (TX); On-site; USD 110,000 - 140,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Stock Purchase Plan

Paid time off

Job summary

Ericsson AB is seeking a Data Center Implementation Lead in Central Texas with 2+ years in a leadership role, strong fiber optic expertise, and extensive customer-facing experience. The role requires up to 50% travel to non-home market sites and involves audits, reporting, and hands-on installation, testing, and migrations in data center environments.

The position emphasizes safety, quality, and adherence to MoPs and vendor documentation, with opportunities for career growth and comprehensive

Qualifications

• 2+ years in a lead/supervisory role within a technical operations environment.
• 3–5 years in data center operations with direct customer interaction.
• Hands-on experience with connectorized fiber optic cabling (single/multi-mode, LC).
• Experience with optical testing and transport troubleshooting.
• Strong written and verbal English for customer-facing work.
• Ability to multitask and stay composed in high-availability environments.
• Commitment to safety and quality standards.

Responsibilities

• Conduct daily audits of Ericsson work at customer data centers and provide immediate feedback.
• Interact with customers via ticketing tools or face-to-face, delivering clear reports and updates.
• Assist with fiber installation, decommissioning, break/fix, remediation and migration activities.
• Conduct and/or supervise optical testing and troubleshooting using meters, light sources, VFLs, OTDRs, and test sets.
• Deliver services by interpreting and following Methods of Procedure, engineering docs, vendor docs, and network diagrams.
• Read cut sheets and network design documents to ensure accurate port connections and cable management.

Skills

Data center ops leadership

English communication

Documentation skills

Customer-facing experience

Fiber optic cabling

Optical testing

Troubleshooting

Multitasking under pressure

Safety standards

Tools

MoPs

Vendor docs

Job description

Ericsson AB is seeking a Data Center Implementation Lead in Central Texas with 2+ years in a leadership role, strong fiber optic expertise, and extensive customer-facing experience. The role requires up to 50% travel to non-home market sites and involves audits, reporting, and hands-on installation, testing, and migrations in data center environments.

The position emphasizes safety, quality, and adherence to MoPs and vendor documentation, with opportunities for career growth and comprehensive