Travel‑Ready Data Center Implementation Lead

Ericsson AB; Lufkin (TX); On-site; USD 90,000 - 150,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Job summary

Ericsson is seeking a Data Center Implementation Lead to guide installation, maintenance, and operation of optical transport within customer data centers. You’ll interface with customers and vendors, ensuring high-quality execution across installations, migrations, and remote hands, with up to 50% travel.

The role requires hands-on fiber optics experience, strong customer-facing skills, and a dedication to safety and quality. Based in Central Texas with opportunities to travel as needed.

Qualifications

• 2+ years in a lead/supervisory role in a technical operations environment.
• Excellent written and spoken English for customer-facing communications.
• Excellent organizational and documentation skills using MS Office.
• 3–5 years in data center operations with direct customer interaction.
• Hands-on experience with connectorized fiber optic cabling (single/multi-mode, LC, fan-outs, structured cabling).
• Experience with optical testing and transport troubleshooting.
• Ability to multitask and stay calm in high-availability environments.
• Commitment to safety, quality, and operational best practices.

Responsibilities

• Conduct daily audits of work at customer data centers and provide feedback to technicians.
• Interact with customers via ticketing tools or in person, delivering clear reports and updates.
• Assist with fiber installation, decommissioning, break/fix, remediation and migrations across data center environments.
• Conduct and/or supervise optical testing and troubleshooting using specified tools.
• Deliver services by executing MoPs, engineering documents, vendor docs, and network diagrams.
• Read and interpret cut sheets and network design docs to ensure proper port connections and cable management.

Skills

Leadership

English communication

Organizational skills

Data center ops

Fiber optics

Optical testing

Multitasking under pressure

Safety & quality

Tools

Optical power meters

Stabilized light sources

VFLs

OTDRs

Test sets

Job description

Ericsson is seeking a Data Center Implementation Lead to guide installation, maintenance, and operation of optical transport within customer data centers. You’ll interface with customers and vendors, ensuring high-quality execution across installations, migrations, and remote hands, with up to 50% travel.

The role requires hands-on fiber optics experience, strong customer-facing skills, and a dedication to safety and quality. Based in Central Texas with opportunities to travel as needed.