Data Center HVAC Service Manager

Coastal Elite Pro; Lubbock (TX); On-site; USD 85,000 - 125,000; Full time

Job summary

Coastal Elite Pro is seeking a Truck-Based Service Manager to lead field teams responsible for critical data center HVAC and cooling systems. You will coordinate operations, ensure safe, efficient, and high-quality customer work, and drive improvements in service performance.

Ideal candidates will possess strong HVAC knowledge, data center cooling expertise, and proven leadership and troubleshooting skills, with a customer-focused mindset and commitment to safety.

Qualifications

• Experience leading field service teams in critical environments.
• Strong knowledge of HVAC and data center cooling systems.
• Proven troubleshooting and repair skills under pressure.

Responsibilities

• Manage service delivery across preventive maintenance, troubleshooting, and repairs for HVAC/cooling equipment.
• Coordinate field activities, resources, and technician performance to meet service quality standards.
• Drive safe work practices and compliance with established procedures.
• Build and maintain strong customer relationships and ensure high-quality customer service.
• Coach and develop technicians; support continuous improvement initiatives.
• Monitor and improve service performance to enhance operational effectiveness.

Skills

HVAC knowledge

Data center cooling

Leadership

Troubleshooting

Customer service

Safety compliance

Job description

Serve as an HVAC Data Center Truck-Based Service Manager, leading field service teams responsible for critical data center HVAC and cooling systems. Coordinate truck-based field operations, ensuring safe, efficient, and high-quality completion of customer work.

Key Responsibilities

• Manage service delivery across preventive maintenance, troubleshooting, and repairs for HVAC/cooling equipment.
• Coordinate field activities, resources, and technician performance to meet service quality standards.
• Drive safe work practices and compliance with established procedures.
• Build and maintain strong customer relationships and ensure high-quality customer service.
• Coach and develop technicians; support continuous improvement initiatives.
• Monitor and improve service performance to enhance operational effectiveness.

Qualifications & Skills

• Strong HVAC and data center cooling systems knowledge.
• Proven leadership and ability to manage field service teams.
• Expert troubleshooting and repair skills.
• Customer-focused mindset and strong communication skills.
• Ability to drive continuous improvement and maintain quality and safety standards.