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ISS Group seeks a Data Center Food Program Innovation Lead to drive strategic culinary innovation and operational intelligence for global data-center dining. You will shape the roadmap for data center operations, aligning sustainability, efficiency, and hospitality excellence with the client’s identity and values.
The ideal candidate has a Master’s in Strategy, MBA, or Hospitality Management and 10–15 years in food service strategy or corporate hospitality, with at least 5 years in a senior
The Data Center Food Program Innovation Lead will be a linchpin within the AHEAD, powered by ISS team, driving the high-level strategic integration of culinary innovation and operational intelligence to radically redefine our food service offerings within Data Centers. This role requires an accomplished professional with a deep-rooted understanding of food service systems and the strategic expertise to design curated, sustainable, and high-efficiency dining experiences for a global tech leader. The ideal candidate possesses an unsatisfiable need to challenge the status quo, wielding a sophisticated understanding of consumer trends and business strategy to make the world a better place through food.
This role is a necessity to unlock new levels of business performance, user experience, and portfolio-wide scalability. The Strategic Innovation Lead will emerge as a strategic force, overseeing the roadmap specifically for Data Center operations and channeling their expertise to seamlessly align business efficiency, sustainability, and hospitality excellence. By steering us toward a future marked by streamlined operations and strategic acumen, the Innovation Lead ensures that our food programs are as innovative and reliable as the infrastructure they support.
The ideal candidate will hold a Master's degree in Strategy, Business Administration, or Hospitality Management and should possess 10-15 years of experience in food service strategy, corporate hospitality, or business transformation, with at least 5 years in a senior leadership position.
A solid foundation in business strategy and design thinking is essential. The candidate must possess the ability to navigate complex, high-security corporate environments and demonstrate a strong understanding of how to apply innovation to large-scale, decentralized portfolios.
Data Center ecosystems are extraordinarily complex - while Data Center specific experience is not required, candidates must be able to demonstrate a deep understanding of the ecosystem and its unique challenges - experience from similarly critical industries is welcome.
Communication Mastery: Excellent presentation skills and the ability to build high-stakes business cases for C-suite level stakeholders.
Data-Driven Decision Making: Proficiency in utilizing statistics and operational data to develop predictive models for demand forecasting and resource allocation.
ESG Literacy: Familiarity with ESG principles and frameworks
Google Workspace Mastery: Expert proficiency in Google Workspace tools for data management, complex reporting, and high-level collaboration.
Financial Acumen: Highly proficient in project planning, budgeting, and financial oversight for multi-million-dollar innovation workstreams.
The candidate will exhibit radical curiosity and a strong desire to make the world a better place. They must possess adaptive thinking and a strong, critical mindset, along with sophisticated business acumen. A deep understanding of innovation—and how it should be applied to enhance human connection within a high-tech environment—is paramount.
HSEQ Compliance: All employees must adhere to Health, Safety, Environment, and Quality (HSEQ) policies and procedures to ensure a safe and compliant work environment. This includes following safety protocols, maintaining environmental responsibility, and upholding quality standards in all tasks. Employees are expected to actively participate in HSEQ training and report any potential hazards or compliance concerns.
ISS offers full-time employees a variety of benefits, including medical, dental, life, and disability insurance, as well as a comprehensive leave program based on employment status.
The annual salary range for this position is $160000.00 per year - $180000.00 per year. Final compensation will be determined based on experience and skills and may vary from the above range.
As a global organization, ISS Group is committed to making the international community more resilient and just for all people. We encourage diversity and inclusion in their broadest terms, including ethnicity, race, age, gender, gender identity, disability, sexual orientation, religious beliefs, language, culture, and educational background. We look to lead our industry by example and to positively influence the market wherever we operate.