Data Center Field Engineer – 99.999% Uptime

Amazon; Oregon (WI); On-site; USD 94,228,000 - 164,761,000; Full time

Job summary

Amazon Data Services, Inc. is seeking a Data Center Engineering Technician to be the frontline hands-on maintainer of mission-critical facilities. You will monitor and troubleshoot electrical, mechanical, and fire/life safety systems to help achieve 99.999% uptime across AWS data centers.

The role involves rack installs and decommissioning, PM and root-cause analysis, and coordinating with contractors and vendors. Travel between data centers and on-call rotations may be required.

Qualifications

• 1+ years of Microsoft Office products and applications experience.
• 1+ years of electrical facilities maintenance, or 1+ years of mechanical facilities.
• Experience reading and writing procedures, technical documents, and engineering drawings.

Responsibilities

• Daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment.
• Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS).
• Assist in troubleshooting of facility and rack-level events within internal Service Level Agreements (SLA).
• Perform rack installs and rack decommissioning within internal SLA.
• Perform PM, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment.
• Technical writing to support change management program.
• On-site support of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation.

Skills

Electrical facilities maintenance

Mechanical facilities maintenance

Troubleshooting

Technical writing

Site travel

Education

Technical degree in related field

Associate's degree in related field

Tools

BMS

EPMS

SCADA / electrical gear

Job description

Amazon Data Services, Inc. is seeking a Data Center Engineering Technician to be the frontline hands-on maintainer of mission-critical facilities. You will monitor and troubleshoot electrical, mechanical, and fire/life safety systems to help achieve 99.999% uptime across AWS data centers.

The role involves rack installs and decommissioning, PM and root-cause analysis, and coordinating with contractors and vendors. Travel between data centers and on-call rotations may be required.