Data Center Field Engineer — 24/7 Ops & Troubleshooting

Amazon; Stafford (VA); On-site; USD 65,000 - 90,000; Full time

Job summary

Amazon Data Services, Inc. is seeking a Data Center Engineering Operations Technician to monitor and maintain mission-critical infrastructure across our data centers in Virginia.

The role focuses on hands-on electrical and mechanical systems, ensuring 24/7 reliability and availability. Responsibilities include daily building rounds, monitoring BMS and EPMS, troubleshooting events, performing rack installs and decommissioning, and supporting change management with technical documentation.

Qualifications

• High school or equivalent diploma.
• 1+ years of electrical or mechanical, or 1+ years of data center or mission critical facilities experience.
• Current, active US Government Security Clearance of Top Secret with SCI eligibility or above.

Responsibilities

• Daily building rounds to monitor electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability.
• Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS).
• Assist in troubleshooting of facility and rack-level events within internal SLA.
• Perform rack installs and rack decommissioning within internal SLA.
• Perform PM, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment.
• Technical writing to support change management program.
• Monitor daily work requests and manage to resolution, and execute projects from conception to completion.
• On-site support of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation.
• Work schedule changes depending on specific site needs. Shifts can be up to 12-hours and may rotate on a predefined schedule. Some locations have on-call rotations.
• Role may support more than one location/site.

Skills

Electrical experience

Mechanical experience

Data center facilities experience

Education

High school diploma or equivalent

Job description

Amazon Data Services, Inc. is seeking a Data Center Engineering Operations Technician to monitor and maintain mission-critical infrastructure across our data centers in Virginia.

The role focuses on hands-on electrical and mechanical systems, ensuring 24/7 reliability and availability. Responsibilities include daily building rounds, monitoring BMS and EPMS, troubleshooting events, performing rack installs and decommissioning, and supporting change management with technical documentation.