Data Center Facilities Technician (24/7 Ops)

Amazon Web Services (AWS); Garland (TX); On-site; USD 51,000 - 90,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon Data Services, Inc. in Garland, TX is seeking a hands-on Engineering Operations Technician to monitor and maintain mission-critical data center facilities, including stand-by diesel generators and related systems such as switchgear, UPS, PDUs, and cooling towers.

You will work with diverse teams to ensure reliability and security while supporting a scalable cloud infrastructure. This role requires flexibility for day, night, or weekend shifts and on-site collaboration with contractors.

Qualifications

• 2+ years of Microsoft Office products and applications experience.
• 2+ years of electrical and mechanical experience.
• Ability to work on a flexible schedule including days, nights, and/or weekends.

Responsibilities

• Daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability.
• Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS).
• Assist in troubleshooting of facility and rack-level events within internal SLA.
• Perform rack installs and rack decommissioning within internal SLA.
• Perform PM, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment.
• Technical writing to support change management program.
• Monitor daily work requests and manage to resolution, and execute projects from conception to completion.
• On-site support of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation.
• Work schedule changes depending on specific site needs. Shifts can be up to 12-hours and may rotate on a predefined schedule. Some locations have on-call rotations.
• Role may support more than one location/site

Skills

Office software

Electrical experience

Mechanical experience

Flexible schedule

Education

Electrical/Mechanical training

Tools

BMS

EPMS

Job description

Amazon Data Services, Inc. in Garland, TX is seeking a hands-on Engineering Operations Technician to monitor and maintain mission-critical data center facilities, including stand-by diesel generators and related systems such as switchgear, UPS, PDUs, and cooling towers.

You will work with diverse teams to ensure reliability and security while supporting a scalable cloud infrastructure. This role requires flexibility for day, night, or weekend shifts and on-site collaboration with contractors.