Data Center Facilities Lead: Technical Shift Operations

Salute; New Albany (OH); On-site; USD 74,000 - 101,000; Full time

Benefits offered by this job

PTO & holidays

Medical, Dental, Vision

Employee Assistance Program

401(k) with company match

HSA & wellness

Job summary

Salute is seeking a Data Center Facilities Technician Lead (Technical Shift Lead) in New Albany, OH to oversee daily operations, maintenance, and performance of critical data center infrastructure. This role leads the technical team, coordinates across shifts and vendors, and serves as escalation point for complex issues and customer requests.

Reports to the Chief Engineer. The ideal candidate has 5 years of data center experience, leadership background, and deep knowledge of UPS, HVAC,

Qualifications

• 5 years of data center experience in operations and maintenance of critical facilities.
• Leadership or management experience in data center and/or critical facilities environment.
• Knowledge of critical infrastructure including MV switchboards, Transformers, Generators, ATS/STS, UPS, PDUs, RPPs.
• Ability to read and assess single line diagrams, technical manuals and engineering plans.
• Experience carrying out MOP/EOP/SOP.

Responsibilities

• Ensure proper maintenance of critical data center equipment such as UPS, HVAC systems, backup power generators, and physical security systems.
• Identify, report and resolve technical issues identified within the data center, hardware or software.
• Monitor data center performance, including power consumption and ambient temperature.
• Keep technical documentation up-to-date, including user manuals, cabling diagrams, and maintenance records.
• Monitor ticket queues and respond within required SLA times.
• Stay abreast of latest technological trends and update the data center to ensure optimal operation.
• Perform all tasks of Data Center Shift Technician, including maintenance and troubleshooting.
• Lead and train the data center technical team, ensuring skills for tasks.
• Plan and schedule technical work to meet deadlines and efficiency.
• Communicate with team, vendors and customers to provide status updates through work orders.
• Manage data center resources and personnel to meet objectives.
• Supervise vendors and contractors, ensuring compliance and security standards.
• Continuously evaluate the data center for opportunities to improve efficiency.
• Provide leadership to lower-level staff through challenges.

Skills

Data center ops

Leadership

Critical infra

MOP/EOP/SOP

Single-line diagrams

UPS & Generators

Communication

Job description

Salute is seeking a Data Center Facilities Technician Lead (Technical Shift Lead) in New Albany, OH to oversee daily operations, maintenance, and performance of critical data center infrastructure. This role leads the technical team, coordinates across shifts and vendors, and serves as escalation point for complex issues and customer requests.

Reports to the Chief Engineer. The ideal candidate has 5 years of data center experience, leadership background, and deep knowledge of UPS, HVAC,