Data Center Facilities Engineer: Critical Systems

First National Bank of Omaha; United States; On-site; USD 50,000 - 80,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401k with Matching

Tuition Assistance

Growth Opportunities

Disability Insurance

Job summary

First National Bank of Omaha is seeking a Facility Engineer to maintain and support data center systems, including HVAC, electrical, plumbing, and mechanical operations. You will monitor and respond to system conditions, perform inspections, and manage maintenance work orders to ensure uptime and reliability.

The role involves on-call duties, collaboration with engineers, vendors, and internal teams, and adherence to compliance and safety standards. Prior data center experience is a plus.

Qualifications

• 2-3 years of work experience with HVAC, BMCS, electricity, plumbing and mechanical.
• Customer service experience in building and/or property maintenance.
• Experience with Microsoft Office products.
• Demonstrated problem solving skills.
• Automated Logic BMCS experience beneficial.
• Ability to utilize technology to communicate and complete daily tasks.

Responsibilities

• Perform preventive maintenance and on demand repair of building systems, equipment and property maintenance.
• Knowledge of electrical systems used in a data center environment (e.g., Feeders, Transformers, Generators, Switchgear, UPS systems, ATS/STS units, PDU/RPP units).
• Ensure proper maintenance of critical data center equipment Uninterruptible Power Supplies (UPS), HVAC systems, generators, and physical facilities conditions.
• Knowledge of meters, devices, sensors, and troubleshooting utilizing standard hand tools, digital metering, or calibration/diagnostic equipment.
• Report and resolve technical issues identified within the Data Center.
• Monitor and evaluate data center performance, including power consumption, ambient temperature and other critical factors affecting data center operation.
• Keep technical documentation of the data center up-to-date and accessible to include user manuals, diagrams, and maintenance records.
• Monitor Work Orders and ensure all customer tickets and responded to within required SLA times.
• Communicate effectively with team members, vendors and end customers to receive and provide status updates to ensure all stakeholders are informed through completion of Work Order Request.
• Supervise vendors and contractors working in the data center, ensuring compliance and security standards.
• Continuously evaluate the data center for opportunities to improve efficiency and effectiveness of operations.
• Interior and exterior building maintenance project oversite.
• Works with Engineer Team to remove snow.
• Ability to be on-call after normal business hours to support emergency calls on a regular rotation or as needed based on business needs.
• A company cellular phone will be provided to monitor system outages and/or equipment failures requiring your response for corrective action.
• Performs other assigned duties.
• Effectively manage the process of accurately and timely creation and capture of assigned on-demand and preventative maintenance work orders that are completed in a quality manner for internal and external customers.
• Ensure all work is completed in a manner consistent with established guidelines for FNN properties.
• Responds quickly to emergency situations, summoning additional assistance as needed.
• Develop and maintain a strong customer focus for internal and external customer and vendor relationships.
• Provide excellent customer service while complying with company policies.
• Inspects the work performed by outside contractors.
• Participate in project planning/construction meetings and execution of projects.
• Escalate issues to management when appropriate.
• Maintain and develop “best-in-class” process and procedures supportive of organizational goals.
• Assist Property Manager and/or Chief Engineer in creating and managing annual budgets and Five Year Equipment Replacement Plans.
• Utilize ordering system to maintain inventory of adequate supplies and tools and orders necessary materials to complete all tasks.
• Completes maintenance and repair records as required.
• Provide input to and/or identify continuous improvement initiatives for process enhancements.
• Understand and comply with bank policy, laws, regulations, and the bank's BSA/AML Program, as applicable to your job duties.
• Complete compliance training and adhere to internal procedures and controls, as required.
• Complies with all applicable codes, regulations, governmental agency and company directives related to building operations and work safety.
• Report any known violations of compliance policy, laws, or regulations.
• Report any suspicious customer and/or account activity.
• Exhibit professional behavior and promote positive working relationships.
• Complete special projects as assigned within allotted time frames.
• Be accountable for continuous best efforts to complete the job assigned.
• Exercise a willingness to be a resource to colleagues.
• Practice FNNI values and support the goals and strategic plan.
• Be proactive and respectful in all relationships.
• Maintain constructive working relationships.

Skills

HVAC

BMCS

Electrical

Plumbing

Mechanical

Customer Service

MS Office

Problem Solving

Automated Logic BMCS

Tools

Archibus

Job description

First National Bank of Omaha is seeking a Facility Engineer to maintain and support data center systems, including HVAC, electrical, plumbing, and mechanical operations. You will monitor and respond to system conditions, perform inspections, and manage maintenance work orders to ensure uptime and reliability.

The role involves on-call duties, collaboration with engineers, vendors, and internal teams, and adherence to compliance and safety standards. Prior data center experience is a plus.