Data Center Engineering Operations Technician -

Amazon Web Services (AWS); Berwick (Columbia County); On-site; USD 60,000 - 90,000; Full time

Job summary

AWS Data Center Operations team maintains and operates critical infrastructure to ensure 24/7 reliability of world‑class data centers. Front‑line responders perform rounds, monitor BMS/EPMS, and troubleshoot facility events within SLA guidelines.

The role includes rack installs/decommissions, PM and root-cause analysis, plus on‑site coordination with contractors and vendors. Extensive on‑site shifts and potential rotations are required to support multiple locations.

Qualifications

• 2+ years of practical experience in electrical systems.
• 2+ years of practical experience in mechanical systems.

Responsibilities

• Daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability.
• Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS).
• Assist in troubleshooting of facility and rack‑level events within internal Service Level Agreements (SLA).
• Perform rack installs and rack decommissioning within internal SLA.
• Perform PM, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment.
• Technical writing to support change management program.
• Monitor daily work requests and manage to resolution, and execute projects from conception to completion.
• On‑site support of contractors, sub‑contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation.

Skills

Electrical systems

Mechanical systems

Job description

Description

How would you like to be a part of Earth's most customer‑centric company? You would work with teams of front‑line responders who support the operations of some of the world's most powerful data centers. Our Data Center Engineering Operations team maintain and operate our critical infrastructure systems so that they are prepared to stand up against any situation.

Key Job Responsibilities

• Daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability
• Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS)
• Assist in troubleshooting of facility and rack‑level events within internal Service Level Agreements (SLA)
• Perform rack installs and rack decommissioning within internal SLA
• Perform PM, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment
• Technical writing to support change management program
• Monitor daily work requests and manage to resolution, and execute projects from conception to completion
• On‑site support of contractors, sub‑contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation
• Work schedule changes depending on specific site needs. Shifts can be up to 12‑hours and may rotate on a predefined schedule. Some locations have on‑call rotations.
• Role may support more than one location/site.

Work Schedule

Our Data Centers operate 24/7 and require on‑site presence. This position offers two shift schedule options:

• Weekend Rotation
  • Days Worked: Sunday – Tuesday, plus every other Saturday
  • Weekly Pattern: Alternates between 3‑day and 4‑day work weeks
  • Shift Hours: 5:30 am – 6:00 pm (day shift) OR 5:30 pm – 6:00 am (night shift)
• Weekday Rotation
  • Days Worked: Wednesday – Friday, plus every other Saturday
  • Weekly Pattern: Alternates between 3‑day and 4‑day work weeks
  • Shift Hours: 5:30 am – 6:00 pm (day shift) OR 5:30 pm – 6:00 am (night shift)

Both schedules follow a rotating pattern where you'll work 3 days one week and 4 days the following week.

Overtime & Pay

• Overtime: Time and a half after 40 hours per week
• Night Shift Differential: 13% additional pay (6:00 pm – 6:00 am shifts)
• Maximum Hours: 60 hours per week in total (up to 20 hours of overtime)

Physical Requirements

• Willingness and demonstrated ability to work in the following physical conditions with reasonable accommodations
• Regularly lift and/or move up to 39 pounds independently
• Participate in group lifts for 40+ pounds
• Maintain balance and perform construction tasks while on a ladder
• Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull objects into position
• Work in an environment requiring provided ear protection

A Day in the Life

This role acts as Amazon’s front line when it comes to hands‑on electrical and mechanical equipment preventative maintenance (PM) and troubleshooting, reporting to a site’s Data Center Facility Manager (FM). They will maintain, operate, and troubleshoot mission‑critical data center facility equipment including stand‑by diesel generators and related fuel systems, 3‑phase electrical systems such as switchgear, UPS units, PDUs, and wet‑cell batteries and associated systems. Mechanical equipment includes CRAHU units, centrifugal chillers, cooling towers, water systems, air handlers and associated systems, pumps, and motors. Additional support equipment is included in the scope of the role which includes fire/life safety equipment, building automation systems, and general facilities equipment.

Basic Qualifications

• Work shifts longer than eight hours in duration
• 2+ years of practical experience in electrical systems, mechanical