Data Center Engineering Operations Technician - Northern Virginia

Amazon Web Services (AWS); Boardman (OR); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon Web Services (AWS) is seeking a Data Center Engineering Operations professional to join our teams maintaining critical infrastructure in world-class data centers. You will perform daily rounds, monitor BMS/EPMS, and support incident resolution within SLA while collaborating with contractors and vendors.

This on-site role offers two rotation schedules, overtime at time-and-a-half, night differential, and a path to contribute to change management and safety programs in a fast-paced, 24/7

Qualifications

• 2+ years of practical experience in electrical systems, mechanical systems, HVAC, and/or fire suppression systems.
• Work shifts longer than eight hours in duration.
• Ability to bend, twist, and work at heights or ladders on job sites.

Responsibilities

• Daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability.
• Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS).
• Assist in troubleshooting facility and rack‑level events within internal SLA.
• Perform rack installs and rack decommissioning within internal SLA.
• Perform preventive maintenance (PM), troubleshooting, root cause analysis, and repair of electrical and mechanical equipment.
• Technical writing to support change management program.
• Monitor daily work requests, manage to resolution, and execute projects from conception to completion.
• On‑site support of contractors, sub‑contractors, and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation.

Skills

Electrical systems

Mechanical systems

HVAC

Fire suppression systems

Job description

How would you like to be a part of Earth’s most customer‑centric company? You would work with teams of front‑line responders who support the operations of some of the world’s most powerful data centers. Our Data Center Engineering Operations team maintains and operates critical infrastructure systems so that they are prepared to stand up against any situation.

Key Job Responsibilities

• Daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability
• Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS)
• Assist in troubleshooting of facility and rack‑level events within internal Service Level Agreements (SLA)
• Perform rack installs and rack decommissioning within internal SLA
• Perform preventive maintenance (PM), troubleshooting, root cause analysis, and repair of electrical and mechanical equipment
• Technical writing to support change management program
• Monitor daily work requests, manage to resolution, and execute projects from conception to completion
• On‑site support of contractors, sub‑contractors, and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation

Work Schedule

Our Data Centers operate 24/7 and require on‑site presence. This position offers two shift schedule options:

Option 1: Weekend Rotation

• Days worked: Sunday – Tuesday, plus every other Saturday
• Weekly pattern: Alternates between 3‑day and 4‑day work weeks
• Shift hours: 5:30 am – 6:00 pm (day shift) or 5:30 pm – 6:00 am (night shift)

Option 2: Weekday Rotation

• Days worked: Wednesday – Friday, plus every other Saturday
• Weekly pattern: Alternates between 3‑day and 4‑day work weeks
• Shift hours: 5:30 am – 6:00 pm (day shift) or 5:30 pm – 6:00 am (night shift)

Overtime & Pay

• Overtime: Time and a half after 40 hours per week
• Night Shift Differential: 13 % additional pay for 6:00 pm – 6:00 am shifts
• Maximum hours: 60 hours per week in total (up to 20 hours of overtime)

Physical Requirements

• Willingness and demonstrated ability to work in the following physical conditions with reasonable accommodations:
• Regularly lift and/or move up to 39 pounds independently
• Participate in group lifts for 40+ pounds
• Maintain balance and perform construction tasks while on a ladder
• Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull objects into position
• Work in an environment requiring provided ear protection

Qualifications

• Work shifts longer than eight hours in duration
• 2+ years of practical experience in electrical systems, mechanical systems, HVAC, and/or fire suppression systems
• Can bend or twist the body into unusual positions while working, use hands to manipulate small wires and objects, walk on job sites in uneven terrain, and work at heights and from ladders

Preferred Qualifications

• Knowledge of network design and layout as well as low voltage (copper/fiber) cabling
• Experience in data center engineering

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and optional Supplemental life plans), EAP, Mental Health Support, 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

Base salary range for this position is listed per location at the end of the posting. See link for details.