Data Center Engineering Operations Technician (AWS)

Amazon; Herndon (VA); On-site; USD 50,971 - 89,544; Full time

Job summary

Amazon Data Services, Inc. seeks an on-site Data Center Engineering Operations Technician to support 24/7 reliability of critical infrastructure in our Virginia Herndon facilities.

You will perform rounds, monitor systems, troubleshoot events, and support rack installations and decommissioning within defined SLAs. The role requires hands-on experience with electrical, mechanical, and HVAC systems, plus the ability to work from site during day or night shifts.

Qualifications

• 2+ years of practical experience in electrical, mechanical, HVAC, and/or fire suppression systems.
• Ability to perform physical tasks including lifting and climbing.
• Willingness to work rotating shifts and 24/7 operations.

Responsibilities

• Daily rounds to monitor electrical, mechanical, and life-safety equipment.
• Monitor BMS and EPMS systems and respond to alarms.
• Troubleshoot facility and rack-level events within SLAs and perform preventive maintenance.
• Assist in rack installs and decommissioning.
• Provide technical writing to support change management.

Skills

Electrical systems

Mechanical systems

HVAC

Fire suppression systems

Data center engineering

Job description

Data Center Engineering Operations Technician

Job ID: 3168115 | Amazon Data Services, Inc.

Key Responsibilities

• Daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability
• Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS)
• Assist in troubleshooting facility and rack-level events within internal Service Level Agreements (SLA)
• Perform rack installs and decommissioning within internal SLA
• Perform preventive maintenance, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment
• Provide technical writing to support change management program
• Monitor daily work requests, manage to resolution, and execute projects from conception to completion
• On‑site support of contractors, sub‑contractors and vendors, ensuring all work performed complies with established practices, procedures & local legislation
• Support more than one location/site as needed

Work Schedule

Data Centers operate 24/7 and require on‑site presence. This position offers two shift schedule options:

• Weekend Rotation
  • Days Worked: Sunday – Tuesday, plus every other Saturday
  • Weekly Pattern: Alternate between 3‑day and 4‑day work weeks
  • Shift Hours: 5:30 am – 6:00 pm (day shift) or 5:30 pm – 6:00 am (night shift)
• Weekday Rotation
  • Days Worked: Wednesday – Friday, plus every other Saturday
  • Weekly Pattern: Alternate between 3‑day and 4‑day work weeks
  • Shift Hours: 5:30 am – 6:00 pm (day shift) or 5:30 pm – 6:00 am (night shift)

Overtime & Compensation

• Overtime: Time and a half after 40 hours per week
• Night Shift Differential: 13% additional pay for 6:00 pm – 6:00 am shifts
• Maximum Hours: 60 hours per week in total (up to 20 hours of overtime)
• Base hourly range: $37.00 – $65.00 USD (varies by location)

Physical Requirements

• Willingness to work in conditions requiring: lifting up to 39 pounds independently; participating in group lifts for 40+ pounds; climbing ladders; walking, stooping, kneeling, crouching, crawling, twisting, bending, working above shoulders; performing tasks while wearing ear protection

Basic Qualifications

• Work shifts longer than eight hours in duration
• Minimum 2 years of practical experience in electrical systems, mechanical systems, HVAC, and/or fire suppression systems
• Ability to bend or twist the body into unusual positions; manipulate small wires and objects; walk on uneven terrain; work at heights and on ladders

Preferred Qualifications

• Knowledge of network design and layout, including low‑voltage (copper/fiber) cabling
• Experience in data center engineering

Equal Opportunity Statement

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. If you have a disability and need a workplace accommodation, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.