Engineering Operations Technician

Amazon Web Services (AWS); Chantilly (VA); On-site; USD 50,971 - 89,544; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Job summary

Amazon Data Services, Inc. is seeking a Data Center Engineering Technician to maintain and troubleshoot mission-critical data center facilities. The role emphasizes hands-on electrical and mechanical work, monitoring of UPS, PDUs, switchgear and related systems to ensure high availability.

Responsibilities include preventive maintenance, documentation, and coordination with contractors. Travel to multiple data center sites, with shifts up to 12 hours and potential on-call rotations, are expected.

Qualifications

• 2+ years of electrical or mechanical experience.
• 2+ years of Microsoft Office products and applications experience.
• Work a flexible work schedule including evenings, overnights, and weekends.

Responsibilities

• Daily building rounds to monitor electrical, mechanical, and fire/safety equipment for 24/7 reliability.
• Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS).
• Assist in troubleshooting facility and rack-level events within SLAs.

Skills

Electrical experience

Mechanical experience

MS Office

Education

Vocational/technical training or associate degree

4+ years of military experience

Tools

BMS/EPMS familiarity

Engineering drawings

Job description

Join our dynamic team and become a critical guardian of technological infrastructure! As a Data Center Engineering Technician, you'll play a pivotal role in maintaining the heartbeat of mission‑critical technology infrastructure, ensuring seamless operations that power global digital experiences. Your expertise will directly contribute to maintaining an extraordinary 99.999% uptime, keeping the digital world running smoothly and efficiently.

Key Job Responsibilities

• Daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability
• Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS)
• Assist in troubleshooting of facility and rack‑level events within internal Service Level Agreements (SLA)
• Perform rack installs and rack decommissioning within internal SLA
• Perform preventive maintenance, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment
• Technical writing to support change management program
• Monitor daily work requests and manage to resolution, and execute projects from conception to completion
• On‑site support of contractors, sub‑contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation
• Work schedule changes depending on specific site needs; shifts can be up to 12 hours and may rotate on a predefined schedule, with some locations having on‑call rotations
• May support more than one location/site

Physical Requirements

• Willingness and demonstrated ability to work in the following physical conditions with reasonable accommodations
• Regularly lift and/or move up to 39 pounds independently
• Participate in group lifts for 40+ pounds
• Maintain balance and perform construction tasks while on a ladder
• Perform tasks such as walking, using hands and fingers, handling, reaching, stooping, kneeling, crouching, crawling, climbing stairs, twisting, bending, working above shoulders, grasping, carrying, pushing, and pulling objects into position
• Work in an environment requiring provided ear protection
• Travel to data center sites, potentially in different operational stages; may require training at established locations until designated site becomes fully operational

Essential Requirements

• Ability to travel to or commute between data center locations as needed
• Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational
• Travel frequency will vary based on business needs and operational status of assigned facility
• Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs

A Day in the Life

This role acts as Amazon’s front line when it comes to hands‑on electrical and mechanical equipment preventative maintenance (PM) and troubleshooting, reporting to a site’s Data Center Facility Manager (FM). They will maintain, operate, and troubleshoot mission‑critical data center facility equipment including stand‑by diesel generators and related fuel systems, 3‑phase electrical systems such as switchgear, UPS units, PDUs, and wet cell batteries and associated systems. Mechanical equipment includes CRAHU units, centrifugal chillers, cooling towers, water systems, air handlers and associated systems, pumps, and motors. Additional support equipment is included in the scope of the role which includes fire/life safety equipment, building automation systems, and general facilities equipment.

Basic Qualifications

• 2+ years of electrical or mechanical experience
• 2+ years of Microsoft Office products and applications experience
• Work a flexible work schedule including evenings, overnights, and weekends

Preferred Qualifications

• 2+ years of data center engineering experience
• Vocational/technical training or an associate degree or above, or 4+ years of military experience
• Experience with reading and writing procedures, technical documents, and engineering drawings

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, see https://amazon.jobs/content/en/how-we-hire/accommodations for more information.

NOTE: Amazon does not sponsor for immigration, including for H‑1B, TN, and other non‑immigrant visas, for this role.
NOTE: Lump sum stipend will be provided to eligible candidates who relocate for this position.

The base salary range for this position is listed below. Your Amazon package will include sign‑on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave.
Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, VA, Chantilly – 37.00 – 65.00 USD hourly

Company – Amazon Data Services, Inc.
Job ID: A10427143