Data Center Critical Operations Technician I

QTS Realty Trust; Eagle Mountain (UT); On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

Roth and Traditional 401(k) matching

Every employee is bonus or commission-

Generous PTO and volunteer days

Stock Purchase Plan

11 paid holidays

Parental Leave

Tuition Reimbursement

Wellness Program

Job summary

QTS Data Centers in Utah seeks a Critical Operations Technician I to install, repair, and maintain IT, electrical, mechanical, and plumbing/piping equipment inside and outside data center facilities. You will monitor operations, run tests, and analyze performance to ensure equipment works correctly.

On-site, you will assist customers and manage tickets, escalating as needed. The role requires on-site work 24/7/365 and involves handling hardware, software, and operations systems, with

Qualifications

• Two or more years of technical training, military training, or workplace equivalency.
• Background in IT, electrical, and/or mechanical.
• Proficiency with MS Office Suite.

Responsibilities

• Leads, maintains, monitors, and performs preventive maintenance on mechanical and electrical equipment; records readings and adjusts where necessary to ensure proper operation of equipment.
• Provide remote hands and eyes services for customers.
• Provide high level computer hardware and software configuration support.
• Install suite wall, cage material, ladder rack, fiber tray, cabinets, cabling, and customer equipment based on documentation provided by provisioning documentation and established Data Center Operation procedures.
• Installs and repairs IT, mechanical, and electrical equipment as required; assists other team members with major repairs and maintenance of building and equipment.
• Process work orders for preventative and corrective maintenance on critical, building, and site infrastructure.

Skills

Technical training background

IT background

Electrical/Mechanical familiarity

Customer focus

MS Office proficiency

Teamwork

Tools

MS Office

Job description

QTS Data Centers in Utah seeks a Critical Operations Technician I to install, repair, and maintain IT, electrical, mechanical, and plumbing/piping equipment inside and outside data center facilities. You will monitor operations, run tests, and analyze performance to ensure equipment works correctly.

On-site, you will assist customers and manage tickets, escalating as needed. The role requires on-site work 24/7/365 and involves handling hardware, software, and operations systems, with