Data Center Critical Operations Lead

QTS Data Centers; Wilmer (TX); On-site; USD 75,000 - 115,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) retirement plan

Paid holidays

Paid time off

Parental leave

Tuition assistance

Wellness program

Job summary

QTS Data Centers in Wilmer, TX is seeking a Supervisor, Critical Operations to lead the electrical, mechanical and plumbing maintenance within a 7x24x365 data center. You will supervise the Critical Operations team, coordinate repairs, plan capital replacements, and assist customers on the data floor.

This on-site role requires four or more years in facilities or data center operations, proven people leadership, and strong customer service.

Qualifications

• Four or more years of workplace experience in facilities or data center operations.
• Previous direct or indirect people leadership experience.
• Excellent customer service and communication skills.
• Ability to work in a 7x24x365 environment with minimal supervision.

Responsibilities

• Supervise upkeep of electrical, mechanical, and plumbing systems within the data center.
• Lead, train, and mentor Critical Operations Technicians.
• Coordinate maintenance, repairs, and preventive work orders.
• Plan capital equipment replacements and support new construction initiatives.
• Escort customers on the data floor and assist with installs and projects.
• Respond to emergencies and incidents and manage safety compliance.

Skills

People leadership

Customer service

Communication

Operations management

Facility systems

Job description

QTS Data Centers in Wilmer, TX is seeking a Supervisor, Critical Operations to lead the electrical, mechanical and plumbing maintenance within a 7x24x365 data center. You will supervise the Critical Operations team, coordinate repairs, plan capital replacements, and assist customers on the data floor.

This on-site role requires four or more years in facilities or data center operations, proven people leadership, and strong customer service.