Data Center Critical Operations Lead

qtsdatacenters; United States; On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) retirement plan

Paid holidays

Flexible spending and HSA

Job summary

QTS Data Centers is seeking a Supervisor, Critical Operations to lead and coordinate maintenance of electrical, mechanical, FLS, plumbing, and related systems across our data centers. You will manage routine and emergency work, mentor technicians, and ensure safe, efficient operations 24/7/365.

You will collaborate with customers on floor requests and installations, develop preventive maintenance programs, and report to the Critical Operations Manager and Site Director.

Qualifications

• Four or more years of workplace or relevant industry experience.
• Previous direct or indirect people leadership experience.

Responsibilities

• Lead, organize, maintain, and perform preventive maintenance on critical systems.
• Oversee work orders for preventative and corrective maintenance on critical systems and budget parts.
• Facilitate Data Center space and cable plant design, implementation, and maintenance.
• Assist customers on the Data Center floor with their requests and installations.
• Provide updates and reporting to the Critical Operations Manager and Site Director.
• Stand-in for the Critical Operations Manager as needed.
• Supervise, train, develop, mentor, and coach Critical Operations Technicians.

Skills

People leadership

Customer service

Analytical mindset

Team collaboration

Communication

Job description

QTS Data Centers is seeking a Supervisor, Critical Operations to lead and coordinate maintenance of electrical, mechanical, FLS, plumbing, and related systems across our data centers. You will manage routine and emergency work, mentor technicians, and ensure safe, efficient operations 24/7/365.

You will collaborate with customers on floor requests and installations, develop preventive maintenance programs, and report to the Critical Operations Manager and Site Director.