Data Center Critical facilities/ DCIM Administrator

Kaygen, Inc.; Liberty (NC); On-site; USD 70,000 - 110,000; Full time

Job summary

Kaygen, Inc. is seeking a Data Center Critical Facilities Technician to support critical facility infrastructure and DCIM platforms, including hands-on work with DCE, ITA, and Vertiv SiteScan to ensure high availability of monitoring systems.

You will configure assets, manage alarms and thresholds, assist with capacity planning, and collaborate with facilities, vendors, and infrastructure teams to keep data center operations running smoothly.

Qualifications

• 3-5+ years of relevant experience.
• Hands-on administration experience with APC DCE, Vertiv SiteScan, or IT Advisor.
• Experience configuring device onboarding, alert management, and thresholds.
• Strong understanding of HVAC, UPS, ATS, generators, and facility operations.
• Experience in data center, critical facilities, building automation, or MEP environments.
• Working knowledge of Microsoft Office Suite (Excel, Word, PowerPoint, Teams).

Responsibilities

• Administer and maintain APC DCE, ITA, and/or Vertiv SiteScan platforms.
• Configure and onboard monitored assets: UPS, PDUs, environmental sensors, and critical facility equipment.
• Configure alarms, notifications, thresholds, and monitoring policies.
• Manage monitoring platform upgrades, maintenance, and system health.
• Support power, cooling, and environmental monitoring systems.
• Monitor HVAC, UPS, ATS, and Generator infrastructure.
• Maintain data center inventory and document facility assets.
• Participate in incident management and change management processes.
• Support capacity planning, power utilization, and rack space management.
• Work closely with facilities teams, vendors, and infrastructure teams to support continuous operations.

Skills

Facility operations

Vendor coordination

Data center monitoring

MS Office

Education

Electrical Engineering degree

Tools

APC Data Center Expert (DCE)

Vertiv SiteScan

IT Advisor (ITA)

Job description

We are seeking a Data Center Critical Facilities Technician with experience supporting both critical facility infrastructure and Data Center Infrastructure Management (DCIM) platforms.

This role requires hands‑on administration of APC Data Center Expert (DCE), IT Advisor (ITA), and/or Vertiv SiteScan environments, supporting mission‑critical data center operations and maintaining high availability of facility monitoring systems.

Key Responsibilities

• Administer and maintain APC Data Center Expert (DCE), IT Advisor (ITA), and/or Vertiv SiteScan platforms
• Configure and onboard monitored assets, including:
• UPS systems
• PDUs / Power Strips
• Environmental sensors
• Critical facility equipment
• Configure alarms, notifications, thresholds, and monitoring policies
• Manage monitoring platform upgrades, maintenance, and system health
• Support power, cooling, and environmental monitoring systems
• Monitor and maintain HVAC, UPS, ATS, and Generator infrastructure
• Maintain data center inventory and document facility assets
• Participate in incident management and change management processes
• Support capacity planning, power utilization, and rack space management
• Work closely with facilities teams, vendors, and infrastructure teams to support continuous operations

Required Qualifications

3-5+ years of relevant experience

Hands-on administration experience with one or more of the following:

• APC Data Center Expert (DCE)
• Vertiv SiteScan

Experience configuring and supporting:

• Device onboarding and integration
• Alert and alarm management
• Alert thresholds and setpoints

Strong understanding of:

• HVAC systems
• UPS systems
• ATS (Automatic Transfer Switches)
• Backup Generators
• Critical Facilities Operations

Experience in a data center, critical facilities, building automation, or MEP environment

Working knowledge of Microsoft Office Suite (Excel, Word, PowerPoint, Teams)

Preferred Qualifications

• Electrical Engineering background
• Mechanical, Electrical & Plumbing (MEP) experience
• Building Management Systems (BMS)
• Schneider Electric EcoStruxure
• Nutanix
• VMware
• Vendor coordination and facility project support