Data Center Critical Facilities Engineer

Cypress HCM; Liberty (NC); On-site; USD 69,000 - 76,000; Full time

Job summary

Cypress HCM is seeking a Data Center Critical Facilities Engineer to support managers and maintain 99.99% uptime across critical facilities. You will manage data center systems, monitor IT floor spaces, cabinet power, and U-space, and use Vertiv Sitescan and IT Advisor tools for performance and security.

The role requires hands-on experience with HVAC, UPS, ATS, and Generators, along with incident/ticketing and change-management processes. Travel may be occasional.

Qualifications

• Experienced managing APC DCE/ITA and Vertiv Sitescan environments and servers.
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Responsibilities

• Support Data Center Managers to ensure facility duties meet TMNA data center standards.

Skills

APC DCE/ITA

Vertiv Sitescan

Server administration

HVAC/UPS/ATS/Generators knowledge

Incident ticketing

Change management

Microsoft Office tools

Data center inventory

Data center best practices

TMNA IT mindset

Tools

APC DCE/ITA

Vertiv Sitescan

IT Advisor

Nutanix/VMware/Cisco

Job description

Data Center Critical Facilities Engineer

What You’ll Be Doing

• This Data Center Critical Facilities Engineer is needed to support Data Center Managers to ensure all facility duties are run to meet TMNA data center standards.
• A person who is familiar with data center design, IT floor space management, cabinet power and U-space management, electrical, environmental, and mechanical equipment supporting the data center (e.g. HVAC - Heating Venting Air Conditioning, UPS, and Generators).
• This person will also need to build, manage, and maintain MEP monitoring tools utilizing Vertiv Sitescan and/or APC Data Center Expert/IT Advisor for performance, availability, reliability and security of IT resources. Support of data center staff to provide continuous business operations.
• Ensure business requirements are met by providing operational support of multiple complex IT production platforms to support the 99.99% data center uptime objective

Schedule

• 40 Hours a week with some infrequent overtime
• Occasional travel required to support data center critical facilities activities

Qualifications

• Experienced managing APC DCE/ITA and Vertiv Sitescan environments and servers
• Understanding of HVAC, UPS, ATS and Generators functions and alarming
• Background in incident ticketing and change management applications
• Good verbal and written communication skills utilizing Microsoft tools (Word, Excel, PowerPoint, Teams)
• Continuously investigating new technologies to maintain industry leading edge
• Ability to inventory items in the data center and document them
• Able to utilize data center guidelines and best practices and identify deficiencies
• Approach everything with a TMNA IT first mindset
• At least 3 or more years of experience with admin capabilities.

Added Bonus If You Have (Preferred)

• Overseeing vendor implementation of electrical, environmental and mechanical equipment improvements
• Ensure that maintenance activities are performed (by vendors) within manufacturer recommended schedules or within industry standard time intervals
• Researching, recommending, planning, and overseeing vendor implementation of electrical, environmental, and mechanical equipment improvements.
• Ensure Request for Change procedures for data center facilities service, repairs and improvements are in place before any work is performed. This oversight validates change activity is planned reviewed, scheduled and scripted (critical operating equipment only) before any work is performed.
• Enforcing physical access, safety and security policies for restricted data center areas
• Proven working knowledge of Servers, Storage and Networking in a data center environment (e.g. Nutanix, HP, VMWare, Cisco Switches) is a huge plus

Compensation

• $50-55/hr W2 plus benefit and 401k options