Data Center Coordinator

AAA Global; Chicago (IL); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with company match

Snacks

Swag drops

Team events

Job summary

AAA Global, a Chicago-headquartered trading firm, seeks a Data Center Coordinator to maintain our global data center fleet and coordinate installations, audits, and repairs with colocation providers and remote-hands vendors. The role requires disciplined attention to detail, strong written communication, and the ability to manage 15–20 concurrent projects.

The ideal candidate has hands-on data center experience, familiarity with server hardware and IPMI/iDRAC/iLO, and basic networking

Qualifications

• Hands-on data center experience (rack-and-stack, structured cabling, hardware troubleshooting).
• Working knowledge of server hardware and out-of-band management (IPMI / iDRAC / iLO).
• Basic networking troubleshooting skills (cabling, optics, link/port-level issues, basic switch CLI).
• Strong organizational skills with ability to manage many concurrent projects.
• Excellent written and verbal communication; comfortable owning vendor relationships and writing clear tickets and runbooks.
• Self-directed; able to progress and prioritize without close supervision.
• Willingness to work the published shift schedule, including overnight Friday-into-Saturday change windows.
• Authorized to work in the United States.

Responsibilities

• Rack, stack, cable, and decommission servers, switches, and storage equipment across our global footprint.
• Maintain organized, labeled, and well-documented installations.
• Coordinate installations, audits, and repairs at remote data center sites with colocation providers and remote-hands vendors.
• Manage 15–20 concurrent projects across multiple sites with clear tracking and stakeholder communication.
• Diagnose and replace failed components (DIMMs, NICs, NVMe/SSDs, PSUs, optics).
• Perform first-level network troubleshooting (cabling, transceivers, link/port diagnostics, basic switch CLI).
• Maintain asset inventory, rack elevations, and cabling documentation.
• Execute scheduled change windows, primarily Friday evening through Saturday morning.
• Collaborate with infrastructure and networking engineers on deployments and post-mortem incidents.

Skills

Project management

Communication

Vendor management

Self-motivation

Shift coordination

Tools

Jira

ServiceNow

IPMI

iDRAC

iLO

Job description

A global quantitative trading firm headquartered in Chicago, with offices in Amsterdam, Little Rock, London, New York, and Singapore. We are deeply committed to attracting and retaining world-class talent, and we back that commitment with highly competitive compensation packages. We also offer competitive benefits packages, which include comprehensive health, dental, and vision insurance, and a 401(k) retirement plan with company match. Our small, collaborative teams are built to give every employee real ownership our employees have the opportunity to become the go-to expert in their domain, supported by a culture of innovation and ongoing professional development. We also take pride in creating a workplace people genuinely enjoy, including snacks, frequent swag drops, team events, and more.

About the Role

Headlands is looking for a motivated Data Center Coordinator to help maintain our fleet of trading and infrastructure servers across data centers worldwide. A significant portion of this role focuses on coordinating installations, repairs, and audits with colocation providers and remote-hands vendors at sites we don't staff directly, so discipline, attention to detail, and strong written communication are essential.

What You'll Do

• Rack, stack, cable, and decommission servers, switches, and storage equipment in our Global Footprint
• Maintain organized, labeled, well-documented installations
• Coordinate installations, audits, and repairs at remote data center sites globally with colocation providers and remote-hands vendors
• Manage 15–20 concurrent projects across multiple sites with clear tracking, status updates, and stakeholder communication
• Diagnose and replace failed components DIMMs, NICs, NVMe/SSDs, PSUs, optics, etc.
• Perform first-level network troubleshooting (cabling, transceivers, link/port diagnostics, basic switch CLI)
• Maintain accurate asset inventory, rack elevations, and cabling documentation
• Execute scheduled change windows, the majority of which occur Friday evening through Saturday morning
• Partner with infrastructure and networking engineers to plan deployments and post-mortem incidents

Required Qualifications

• Prior hands-on data center experience (rack-and-stack, structured cabling, hardware troubleshooting)
• Working knowledge of server hardware and out-of-band management (IPMI / iDRAC / iLO)
• Basic networking troubleshooting skills cabling, optics, link/port-level issues, basic switch CLI familiarity
• Strong organizational skills with a proven ability to manage many concurrent projects.
• Excellent written and verbal communication; comfortable-owning vendor relationships and writing clear tickets and runbooks
• Self-directed; able to make progress and prioritize without close supervision
• Willingness to work the published shift schedule, including overnight Friday-into-Saturday change windows
• Authorized to work in the United States

Preferred Qualifications

• Experience with ticketing / ITSM systems (Jira, ServiceNow, or similar)
• Familiarity with optics and transceivers (SFP / SFP+ / SFP28 / QSFP / QSFP28 / QSFP-DD) and patch testing
• Experience supporting low-latency, HPC, or trading environments
• Familiarity with colocation operations and major providers (Equinix, CoreSite, Digital Realty, etc.)

Schedule

• Tuesday–Thursday: standard daytime hours, roughly 9am–5pm
• Friday–Saturday: shift work; the majority of hands-on installation and change activity happens Friday evening through early Saturday morning, aligned to weekend market closure

Other Notes

• No specific degree is required for this role.