Data Center Controls Engineer — Field Service

Nortek Data Center Cooling, LLC; Shakopee (MN); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health insurance

Dental

Vision

Life insurance

STD

LTD

FSA

HAS

401(k) plan

Job summary

Nortek Data Center Cooling, LLC is seeking a Service Controls Engineer in Shakopee, MN, to diagnose and resolve complex controller, automation, and software issues in mission critical HVAC and data center cooling environments.

You will review operation sequences, troubleshoot BAS/DDC architectures, and support PLC/VFD programming and field commissioning while traveling up to 50% of the time. Strong communication and customer-service skills are essential.

Qualifications

• Engineering degree with two years of direct field experience or four years of equivalent related field experience in HVAC, controls, building automation, or mission critical cooling systems.
• Knowledge of control theory, automatic temperature controls, building automation systems, DDC controllers, PLCs, VFDs, and related building subsystems.
• Strong working knowledge of BAS/automation protocols (BACnet, Modbus) and field networking.
• Ability to review sequences of operation and identify logic gaps or corrective actions.
• Experience performing root cause analysis and documenting technical recommendations for customers.

Responsibilities

• Perform field troubleshooting and root cause analysis for controls, automation, and software-related issues on data center cooling equipment.
• Review client sequences of operation, identify logic discrepancies, and recommend or validate corrective logic changes to ensure system performance meets customer expectations.
• Troubleshoot BAS/DDC control architectures, including controllers, relays, actuators, sensors, and instrumentation.
• Support controls network troubleshooting, including BACnet, Modbus, device communications, and system-level connectivity.
• Troubleshoot PLC programs and control logic in coordination with engineering, manufacturing, and commissioning teams.
• Support VFD startup, commissioning, diagnostics, and corrective action planning for fielded systems.
• Tune and troubleshoot control loops, validate sensor/instrumentation accuracy, and document corrective actions clearly.
• Review work orders, blueprints, and control drawings to determine commissioning tasks or corrective actions.
• Travel to job sites up to 50% of the time; balance cost, schedule, and resources while minimizing customer impact.
• Provide superior customer service and communicate findings to leadership and clients.

Skills

Field troubleshooting

Control theory

Building automation

DDC controllers

PLCs

VFDs

BACnet

Modbus

Root cause analysis

Customer service

Travel up to 50%

Education

Engineering degree

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Job description

Nortek Data Center Cooling, LLC is seeking a Service Controls Engineer in Shakopee, MN, to diagnose and resolve complex controller, automation, and software issues in mission critical HVAC and data center cooling environments.

You will review operation sequences, troubleshoot BAS/DDC architectures, and support PLC/VFD programming and field commissioning while traveling up to 50% of the time. Strong communication and customer-service skills are essential.