Data Analyst - Onsite Power BI & ERP Insights for Ops

Ledgent Technology; Irvine (CA); On-site; USD 62,000 - 69,000; Full time

Benefits offered by this job

Annual discretionary bonus

Benefits

3 weeks PTO

Job summary

Ledgent Technology is seeking an experienced Data Analyst to support the customer experience team in Irvine, CA. The role focuses on delivering actionable insights to improve service, on-time delivery, and efficiency using Power BI, Excel, ERP, and CRM systems.

You will translate trends into recommendations, ensure data integrity, and build dashboards for leadership and cross-functional teams. This position is 100% onsite with a direct-hire arrangement and a strong emphasis on business impact.

Qualifications

• Bachelor's degree in Analytics, Business, Finance, Supply Chain, or related field.
• 5+ years in data analytics or similar role.
• Advanced Power BI and Excel skills.
• Experience with ERP systems (SAP preferred) and CRM platforms.
• Strong analytical, data validation, and problem-solving skills.
• Outstanding communication to clearly communicate insights and challenge assumptions.
• Background working with data in customer service, sales, or order management.

Responsibilities

• Identify trends and translate findings into actionable recommendations.
• Ensure data integrity and validate sources.
• Build and maintain Power BI dashboards and reports.
• Deliver ad hoc and recurring insights to leadership and cross-functional teams.
• Continuously improve reporting and identify gaps/opportunities.
• Monitor backlog and delivery risk; proactively flag issues and recommend mitigation.
• Partner with customer experience, sales, and operations teams.
• Understand end-to-end order flow from entry to reporting.
• Fulfill reporting requests from leadership.
• Proactively identify new metrics, trends, and improvement opportunities.
• Recommend dashboards, enhancements, and process improvements.

Skills

Power BI

Excel

Data analysis

Education

Bachelor's degree in Analytics, Business, Finance, Supply Chain, or related field

Tools

SAP

CRM platforms

Job description

Ledgent Technology is seeking an experienced Data Analyst to support the customer experience team in Irvine, CA. The role focuses on delivering actionable insights to improve service, on-time delivery, and efficiency using Power BI, Excel, ERP, and CRM systems.

You will translate trends into recommendations, ensure data integrity, and build dashboards for leadership and cross-functional teams. This position is 100% onsite with a direct-hire arrangement and a strong emphasis on business impact.