Data Analyst Manager PROGRAM MANAGER I

State of Maryland; Maryland; On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Telework

Health insurance

Dental insurance

Vision insurance

Paid leave

Job summary

State of Maryland's Maryland Department of Human Services seeks a Data Analyst Manager to transform raw data into actionable insights while ensuring fiscal and procedural integrity across the division. You will lead data collection, analysis, and reporting to support departmental health metrics and service quality.

The role emphasizes governance, audit readiness, and compliance with federal/state mandates, with opportunities to improve operational efficiency and drive data-driven decisions for

Qualifications

• Masters degree in a relevant field.
• Four years of experience directing quality assurance frameworks and compliance initiatives.

Responsibilities

• Develop governance and reporting strategies.
• Oversee data collection, analysis, and reporting for departmental health.
• Monitor program viability and service quality.
• Ensure compliance with federal, state, and local mandates.
• Lead responses to audit findings and implement corrective actions.
• Coordinate audit visits and monitor findings.

Skills

Data analysis

Quality assurance

Regulatory compliance

Governance

Education

Master's degree in Human Services, Social Work, Data Science or Business Administration

Tools

MDThink

CJAMS

OHEP

HMIS

Job description

Introduction

When you join the Maryland Department of Human Services (DHS), you join a team of more than 5,000 employees across the state dedicated to positively changing the lives of more than 1 million Marylanders each year. We do this by providing economic support, preventive services, and caring for children and adults.

Introduction

When you join the Maryland Department of Human Services (DHS), you join a team of more than 5,000 employees across the state dedicated to positively changing the lives of more than 1 million Marylanders each year. We do this by providing economic support, preventive services, and caring for children and adults.
We aim to deliver services so that we more quickly meet the needs of the people we serve. At DHS, we grapple with hard questions to find new ways to foster a culture of bold innovation. We do this to ensure that in Maryland, we leave no one behind.
This is a Management Service position that serves at the pleasure of the Appointing Authority.

GRADE

19

LOCATION OF POSITION

Maryland Department of Human Services
Prince George's County Department of Social Services
9187 Central Avenue
Capitol Heights, MD. 20743

Main Purpose of Job

The Data Analyst Manager serves as a strategic leader within the Division of Administration, responsible for orchestrating the administrative and operational activities that drive organizational efficiency. The primary objective of this role is to transform raw departmental data into actionable insights while ensuring that all divisional units operate with fiscal and procedural integrity.

POSITION DUTIES

• Provide strategies to enhance governance and reporting.
• Manage the core functions of data collection, analysis, and reporting to provide a clear picture of departmental health.
• Monitor and report on program viability to ensure that services meet quality standards and provide superior customer experience.
• Oversee monitoring activities to guarantee full compliance with legislative and program mandates.
• Lead the department's response to audit findings, ensuring the swift and effective implementation of corrective action plans to mitigate risk.
• Coordinate audit and monitoring visits and conference calls.
• Oversee and monitor corrective action responses and implementation.
• Coordinate the process for discussing monitoring/audit findings and negotiating the formulation of recommendations to resolve issues and increase operating efficiency in accordance with Federal, State, County Agency, and other applicable policies.
• Analyze performance metrics to identify gaps and consult with leadership on strategics to enhance overall departmental outcomes.

Minimum Qualifications

Education: Masters Degree from an accredited college or university in Human Services, Social Work, Data Science or Business Administration.

Experience: Four years of experience directing quality assurance frameworks and compliance initiatives to ensure continuous operational alignment with federal, state, and local regulatory mandates.

Desired Or Preferred Qualifications

The ideal candidate will possess the following:

Three (3) years of experience cleaning, validating, and managing large, complex datasets while maintaining data
accuracy and integrity, including work with state or human services data systems (such as MDThink, CJAMS, OHEP, or HMIS).

Three (3) years of experience conducting quantitative and qualitative analysis, performance monitoring, or program evaluation within government or public sector programs, including translating complex trends into actionable
insights for non-technical leadership and stakeholders.

Three (3) years of experience directing quality assurance frameworks and compliance initiatives to ensure continuous operational alignment with federal, state, and local regulatory mandates.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. We will not consider information submitted after this date. Successful candidates will be placed on the employment (eligible) list. The resulting list may be used for future vacancies with this agency or other state agencies.

If you are in State service and are a promotional candidate, your salary will be determined in accordance with State of Maryland guidelines.

EXAMINATION PROCESS

The examination will consist of a rating of your education, training, and experience as presented on your application and as they relate to the requirements of the position. You may be asked to complete a supplemental questionnaire. The supplemental questionnaire may be used as part of the rating process. Therefore, it is important that you provide complete and accurate information on your application.

For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service is required prior to hire.

Benefits

As an employee of the State of Maryland, you will have access to outstanding benefits, including: health insurance, dental, and vision plans offered at a low cost.

• Personal Leave - new State employees are awarded six (6) personnel days annually (prorated based on start date).
• Annual Leave - ten (10) days of accumulated annual leave per year.
• Sick Leave - fifteen (15) days of accumulated sick leave per year.
• Parental Leave - up to sixty (60) days of paid parental leave upon the birth or adoption of a child.
• Holidays - State employees also celebrate at least thirteen (13) holidays per year.
• Pension - State employees earn credit towards a retirement pension.
• Positions may be eligible for telework.

FURTHER INSTRUCTIONS

If you have any questions concerning the recruitment process for this position, please email Beverly Carlyle at [e-mail]; include the job title and recruitment # in the subject line.9187 Central Avenue, Capitol Heights, Md. 20745.

If you are having difficulty with your user account or have general questions about the online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division, at 410-767-4850 or [e-mail] .

TTY Users: call via Maryland Relay.

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. People with disabilities and bilingual candidates are encouraged to apply. We thank our Veterans for their service to our country.

If you have any questions concerning the recruitment process for this position, please email Beverly Carlyle at [e-mail]; include the job title and recruitment # in the subject line.9187 Central Avenue, Capitol Heights, Md. 20745.

If you are having difficulty with your user account or have general questions about the online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division, at 410-767-4850 or [e-mail] .

TTY Users: call via Maryland Relay.

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. People with disabilities and bilingual candidates are encouraged to apply. We thank our Veterans for their service to our country.