Data Analyst

YWCA OF WESTERN MA; Springfield (MA); On-site; USD 41,000 - 47,000; Part time

Job summary

YWCA of Western MA seeks a part-time Data Analyst to support the AWARDS data management system. This on-site Springfield, MA role focuses on accurate data entry, improving data quality, and assisting program teams with AWARDS use and documentation.

You will triage AWARDS requests, run reports, support audits, and help prepare data for grant reporting. Strong Excel skills and data management experience are essential.

Qualifications

• Bachelor’s degree in Education, Sociology, Public Health, Public Policy, Psychology, or a related discipline.
• 3+ years of experience in data management and/or analysis.
• Proficiency in Microsoft Word and PowerPoint.
• Advanced proficiency in Microsoft Excel (formulas, data analysis, pivot tables).

Responsibilities

• Respond to and triage AWARDS-related requests, documenting and resolving routine items and partnering with the Data Manager on more complex issues.
• Support data cleanup and correction in AWARDS to address data-entry errors and data-quality concerns, under the Data Manager’s guidance.
• Assist with internal data-quality reviews and programmatic audits, coordinating with Administrative and Program leaders and documenting findings for review and distribution to agency stakeholders.
• Run established agency-wide and program-specific reports and handle routine data inquiries from internal stakeholders, escalating more complex reporting requests to the Data Manager as needed.
• Compile and organize data for grant proposals, funder requests, and other reporting needs, ensuring accuracy and traceability to source data.
• Support onboarding for AWARDS users by providing basic system support, data-entry guidance, and assistance with data-management procedures.
• Assist with developing and maintaining AWARDS and data-management documentation, including entry procedures, user guides, and process documentation.
• Support development, testing, and implementation of AWARDS forms and data-entry processes under the Data Manager’s direction.
• Contribute to identifying and implementing improvements to data-entry workflows, reporting processes, data quality, and AWARDS user support.
• Perform other related duties as assigned.

Education

Bachelor’s Degree in Education, Sociology, Public Health, Public Policy, Psychology, or related discipline

3+ years data management/analysis experience

Interpersonal and communication skills

Ability to prioritize and work independently

Tools

AWARDS

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Job description

YWCA of Western MA is seeking a part-time Data Analyst to support the organization’s Data Management System (AWARDS). In this onsite role in Springfield, MA, you will help ensure accurate data entry, improve data quality, support internal reporting, and assist program teams with AWARDS use and documentation.

Key Responsibilities

• Respond to and triage AWARDS-related requests, documenting and resolving routine items and partnering with the Data Manager on more complex issues.
• Support data cleanup and correction in AWARDS to address identified data-entry errors and data-quality concerns, working under the Data Manager’s guidance.
• Assist with internal data-quality reviews and programmatic audits, coordinating with Administrative and Program leaders when applicable and documenting findings for review and distribution to agency stakeholders.
• Run established agency-wide and program-specific reports and handle routine data inquiries from internal stakeholders, escalating more complex reporting requests to the Data Manager as needed.
• Compile and organize data for grant proposals, funder requests, and other reporting needs, ensuring accuracy and traceability to appropriate source data.
• Support onboarding for AWARDS users from YWCA programs by providing basic system support, data-entry guidance, and assistance with established data-management procedures.
• Assist with developing and maintaining AWARDS and data-management documentation, including data-entry procedures, user guides, process documentation, and reference materials for program teams.
• Support development, testing, and implementation of AWARDS forms and data-entry processes under the Data Manager’s direction.
• Contribute to identifying and implementing improvements to data-entry workflows, reporting processes, data quality, and AWARDS user support to meet program needs and maintain reliable data.
• Perform other related duties as assigned.

Required Qualifications

• Bachelor’s Degree in Education, Sociology, Public Health, Public Policy, Psychology, or a related discipline, or a minimum of 3+ years of experience in data management and/or analysis.
• Demonstrated proficiency in professional office software, including Microsoft Word and PowerPoint.
• Advanced proficiency in Microsoft Excel, including formulas, data analysis, filtering, sorting, pivot tables, and other tools used to organize, analyze, and report data.
• Demonstrated interpersonal and communication skills, both verbal and written.
• Ability to prioritize work, work independently, and collaborate with others.
• High levels of accuracy and organization, with the ability to meet deadlines in a fast-paced environment.
• CPR and First Aid certification must be obtained within the Introductory Period.
• Must be able to be covered by the agency’s insurance policy.
• Must be able to lift 40 lbs.

Tools and Technologies

• AWARDS
• Microsoft Excel
• Microsoft Word
• Microsoft PowerPoint

Company Expectations

• Demonstrate commitment to the YW’s mission and principles of trauma-informed work.
• Represent the YW professionally and competently to participants, community members, organizational partners, and stakeholders.
• Support policies, practices, and decisions that reflect shared accountability for racial equity.
• Communicate openly and contribute to the development of others.
• Coordinate efforts across teams, programs, and partner organizations.
• Maintain professional behavior and strict confidentiality.

Additional Information

Location: Springfield, MA (onsite). Employment Type: part time. Compensation: USD 30–34 per hour.