Data Analyst

Ywworks; Springfield (MA); On-site; USD 41,000 - 47,000; Part time

Job summary

The Data Specialist at YWCA of Western Massachusetts will work with the Data Manager and program staff to ensure accurate data collection in AWARDS and reliable data reporting. You will oversee data-entry accuracy, assist with cleanup, audits, training, and reporting for grants and agency needs.

This role emphasizes data integrity, process documentation, and collaboration across teams to support service delivery across Springfield and other sites. Part-time, 20 hours per week.

Qualifications

• Bachelor’s degree in Education, Sociology, Public Health, Public Policy, Psychology or a related discipline or a minimum of 3+ years in data management/analysis.
• Proficiency in Microsoft Word and PowerPoint; advanced Excel for data analysis, pivot tables, filters and data organization.
• Experience with data-entry processes, reporting, and data quality control.

Responsibilities

• Respond to and triage AWARDS-related requests; document and resolve routine issues with the Data Manager for complex problems.
• Perform data cleanup and correction in AWARDS under guidance to fix data-entry errors and quality issues.
• Assist with internal data-quality reviews and audits, coordinate with program leaders, document findings for stakeholders.
• Run agency-wide and program-specific reports; respond to routine inquiries and escalate complex requests to the Data Manager.

Skills

Data management

Data analysis

Attention to detail

Communication skills

Education

Bachelor's degree in Education, Sociology, Public Health, Public Policy, Psychology or related discipline

Tools

AWARDS data system

Microsoft Excel

Microsoft Word

PowerPoint

Job description

Data Analyst# Data AnalystYWCA Company Location - Springfield, MA 01118## OverviewSalary Range$30.00 - $34.00 HourlyPosition TypePart TimeCategoryAdmin - Clerical## DescriptionReports to: Data Manager Schedule: Part-time, 20 hours per weekFLSA Status: Non-ExemptStarting Rate: $30 - $34 an hour (depending on experience an education)The YWCA of Western MA is dedicated to eliminating racism and empowering women. The YW provides a safe place for survivors of domestic violence and/or sexual assault. Our programs and services include crisis shelter and transitional housing for survivors and their families, counseling, SAFEPLAN court advocacy, community education, supervised visitation, and violence prevention training for youth ages of 12-18. The YWCA provides services at several sites, including Holyoke, Northampton, Westfield, and our primary Springfield campus.**Expectations of all employees**In the performance of essential and general job responsibilities, all YWCA employees are expected to:* Demonstrate commitment to the YW’s mission and principles of trauma-informed work.* Represent the YW in a professional and competent manner to participants, community members, organizational partners, and other stakeholders.* Support policies, practices, and decisions that demonstrate our shared accountability for racial equity.* Communicate openly and contribute to the development of others.* Coordinate efforts across teams, programs, and partner organizations.* Maintain professional behavior and strict confidentiality.**Position Purpose**The Data Specialist will work alongside the Data Manager, Program’s staff to ensure the YWCA’s Data Management System is collecting accurate and reliable data that tells the YWCA’s story. The Data Specialist will oversee the accuracy of the data entry process. The Data Specialist will assist with data clean-up, internal data auditing, staff training, and pulling reports with agency data.**Essential Responsibilities*** Respond to and triage AWARDS-related requests, documenting and resolving routine requests and collaborating with the Data Manager on more complex issues as needed;* Perform data cleanup and correction activities in the YWCA’s Data Management System, AWARDS, under the guidance of the Data Manager, to address identified data-entry errors and data-quality issues;* Assist with internal data-quality reviews and programmatic audits, coordinating with Administrative and Program leaders when applicable, and documenting findings and results for review and distribution to appropriate agency stakeholders;* Run established agency-wide and program-specific reports and respond to routine data inquiries from internal stakeholders, escalating more complex reporting requests to the Data Manager as appropriate;* Compile and organize data for grant proposals, funder requests, and other reporting needs, ensuring that information is accurate and supported by appropriate source data;* Assist with onboarding AWARDS users from YWCA programs by providing basic system support, data-entry guidance, and assistance with established data-management procedures;* Assist with developing and maintaining data-management documentation, including data-entry procedures, user guides, process documentation, and other reference materials for YWCA programs and AWARDS users;* Assist with the development, testing, and implementation of forms and data-entry processes in AWARDS, working under the guidance of the Data Manager;* Contribute to identifying and implementing improvements to data-entry workflows, reporting processes, data quality, and AWARDS user support to help meet program needs and maintain accurate, high-quality data for internal and external reporting; and* Perform other related duties as assigned.**Qualifications*** Bachelor’s Degree in Education, Sociology, Public Health, Public Policy, Psychology or a related discipline or a minimum of 3+ years of experience in data management and/or analysis;* Demonstrated proficiency in professional office software, including Microsoft applications Word, and PowerPoint;* Advanced proficiency in Microsoft Excel, including the ability to work with formulas, data analysis, filtering, sorting, pivot tables, and other tools used to organize, analyze, and report data;* Demonstrated interpersonal and communication skills, both verbal and written;* Demonstrated ability to prioritize, work independently as well as engage in collaborative work;* High levels of accuracy and organization, and the necessity to meet deadlines working in a fast-paced environment;* CPR and First Aid certification must be obtained within the Introductory Period;* Must be able to be covered by the agency's insurance policy; and* Must be able to lift 40 lbs.**EEO STATEMENT**It is the policy of YWCA of Western Massachusetts to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, pregnancy or maternity, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, the YWCA will provide reasonable accommodations for qualified individuals with disabilities.**DISCLAIMER**The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position.**AT-WILL EMPLOYMENT**The YWCA is an “at-will” equal opportunity employer. While the YWCA will continue to operate with care regarding employment decisions, the YWCA and its employees may terminate the employment relationship at any time and for any reason, with or without cause, and without advance notice. Exceptions include select, non-exempt positions covered under the Collective Bargaining Agreement.**CRIMINAL BACKGROUND CHECKS**The YWCA, in our effort to provide safety to those we serve, and to protect our agency, performs criminal offender record information (CORI) checks on all prospective employees. Final offers of employment are contingent upon receipt of an acceptable CORI report as solely determined by the YWCA. **INTRODUCTORY PERIOD**All employment at the YWCA begins with a 150-day Introductory Period.## QualificationsReports to: Data Manager Schedule: Part-time, 20 hours per weekFLSA Status: Non-ExemptStarting Rate: $30 - $34 an hour (depending on experience an education)The YWCA of Western MA is dedicated to eliminating racism and empowering women. The YW provides a safe place for survivors of domestic violence and/or sexual assault. Our programs and services include crisis shelter and transitional housing for survivors and their families, counseling, SAFEPLAN court advocacy, community education, supervised visitation, and violence prevention training for youth ages of 12-18. The YWCA provides services at several sites, including Holyoke, Northampton, Westfield, and our primary Springfield campus.**Expectations of all employees**In the performance of essential and general job responsibilities, all YWCA employees are expected to:* Demonstrate commitment to the YW’s mission and principles of trauma-informed work.* Represent the YW in a professional and competent manner to participants, community members, organizational partners, and other stakeholders.* Support policies, practices, and decisions that demonstrate our shared accountability for racial equity.* Communicate openly and contribute to the development of others.* Coordinate efforts across teams, programs, and partner organizations.* Maintain professional behavior and strict confidentiality.**Position Purpose**The Data Specialist will work alongside the Data Manager, Program’s staff to ensure the YWCA’s Data Management System is collecting accurate and reliable data that tells the YWCA’s story. The Data Specialist will oversee the accuracy of the data entry process. The Data Specialist will assist with data clean-up, internal data auditing, staff training, and pulling reports with agency data.**Essential Responsibilities*** Respond to and triage AWARDS-related requests, documenting and resolving routine requests and collaborating with the Data Manager on more complex issues as needed;* Perform data cleanup and correction activities in the YWCA’s Data Management System, AWARDS, under the guidance of the Data Manager, to address identified data-entry errors and data-quality issues;* Assist with internal data-quality reviews and programmatic audits, coordinating with Administrative and Program leaders when applicable, and documenting findings and results for review and distribution to appropriate agency stakeholders;* Run established agency-wide and program-specific reports and respond to routine data inquiries from internal stakeholders, escalating more complex reporting requests to the Data Manager as appropriate;* Compile and organize data for grant proposals, funder requests, and other reporting needs, ensuring that information is accurate and supported by appropriate source data;* Assist with onboarding AWARDS users from YWCA programs by providing basic system support, data-entry guidance, and assistance with established data-management procedures;* Assist with developing and maintaining data-management documentation, including data-entry procedures, user guides, process documentation, and other reference materials for YWCA programs and AWARDS users;* Assist with the development, testing, and implementation of forms and data-entry processes in AWARDS, working under the guidance of the Data Manager;* Contribute to identifying and implementing improvements to data-entry workflows, reporting processes, data quality, and AWARDS user support to help meet program needs and maintain accurate, high-quality data for internal and external reporting; and* Perform other related duties as assigned.**Qualifications*** Bachelor’s Degree in Education, Sociology, Public Health, Public Policy, Psychology or a related discipline or a minimum of 3+ years of experience in data management and/or analysis;* Demonstrated proficiency in professional office software, including Microsoft applications Word, and PowerPoint;* Advanced proficiency in Microsoft Excel, including the ability to work with formulas, data analysis, filtering, sorting, pivot tables, and other tools used to organize, analyze, and report data;* Demonstrated interpersonal and communication skills, both verbal and written;* Demonstrated ability to prioritize, work independently as well as engage in collaborative work;* High levels of accuracy and organization, and the necessity to meet deadlines working in a fast-paced environment;* CPR and First Aid certification must be obtained within the Introductory Period;* Must be able to be covered by the agency's insurance policy; and* Must be able to lift 40 lbs.**EEO STATEMENT**It is the policy of YWCA of Western Massachusetts to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, pregnancy or maternity, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, the YWCA will provide reasonable accommodations for qualified individuals with disabilities.**DISCLAIMER**The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position.**AT-WILL EMPLOYMENT**The YWCA is an “at-will” equal opportunity employer. While the YWCA will continue to operate with care regarding employment decisions, the YWCA and its employees may terminate the employment relationship at any time and for any reason, with or without cause, and without advance notice. Exceptions include select, non-exempt positions covered under the Collective Bargaining Agreement.**CRIMINAL BACKGROUND CHECKS**The YWCA, in our effort to provide safety to those we serve, and to protect our agency, performs criminal offender record information (CORI) checks on all prospective employees. Final offers of employment are contingent upon receipt of an acceptable CORI report as solely determined by the YWCA. **INTRODUCTORY PERIOD**All employment at the YWCA begins with a 150-day Introductory Period.