Data Analyst_PT

YWCA OF WESTERN MA; Springfield (MA); On-site; USD 41,000 - 47,000; Part time

Job summary

The YWCA of Western MA is seeking a Data Specialist to join the Data Manager and program staff. You will ensure accurate data collection in AWARDS, oversee data-entry quality, and support reporting for grants and internal needs.

You will help train staff, run reports, and maintain data-management documentation while contributing to improvements in data workflows. This is a part-time, 20-hour-per-week role based in Springfield, MA.

Qualifications

• Bachelor’s degree or 3+ years of data management/analysis experience.
• Proficiency with Word and PowerPoint.
• Advanced Excel skills: formulas, data analysis, filtering, sorting, pivot tables.
• Strong written and verbal communication; ability to prioritize and meet deadlines.
• CPR/First Aid certification within Introductory Period; lifting up to 40 lbs.

Responsibilities

• Respond to AWARDS-related requests and document resolutions with Data Manager guidance.
• Perform data cleanup and corrections in AWARDS to address data-entry issues.
• Support internal data-quality reviews and audits; coordinate with program leaders.
• Run agency-wide and program-specific reports; respond to routine inquiries.
• Compile data for grants and funder reports with source data support.
• Assist onboarding AWARDS users with data-entry guidance and procedures.
• Develop and maintain data-management documentation and user guides.

Skills

Excel

Word

PowerPoint

Data analysis

Communication

Organization

Education

Bachelor’s Degree in Education, Sociology, Public Health, Public Policy, Psychology

Tools

AWARDS

Data Management System (AWARDS)

Job description

Reports to: Data ManagerSchedule: Part-time, 20 hours per weekFLSA Status: Non-ExemptStarting Rate: $30 - $34 an hour (depending on experience an education)The YWCA of Western MA is dedicated to eliminating racism and empowering women. The YW provides a safe place for survivors of domestic violence and/or sexual assault. Our programs and services include crisis shelter and transitional housing for survivors and their families, counseling, SAFEPLAN court advocacy, community education, supervised visitation, and violence prevention training for youth ages of 12-18. The YWCA provides services at several sites, including Holyoke, Northampton, Westfield, and our primary Springfield campus.Expectations of all employeesIn the performance of essential and general job responsibilities, all YWCA employees are expected to:Demonstrate commitment to the YW’s mission and principles of trauma-informed work.Represent the YW in a professional and competent manner to participants, community members, organizational partners, and other stakeholders.Support policies, practices, and decisions that demonstrate our shared accountability for racial equity.Communicate openly and contribute to the development of others.Coordinate efforts across teams, programs, and partner organizations.Maintain professional behavior and strict confidentiality.Position PurposeThe Data Specialist will work alongside the Data Manager, Program’s staff to ensure the YWCA’s Data Management System is collecting accurate and reliable data that tells the YWCA’s story. The Data Specialist will oversee the accuracy of the data entry process. The Data Specialist will assist with data clean-up, internal data auditing, staff training, and pulling reports with agency data.Essential ResponsibilitiesRespond to and triage AWARDS-related requests, documenting and resolving routine requests and collaborating with the Data Manager on more complex issues as needed;Perform data cleanup and correction activities in the YWCA’s Data Management System, AWARDS, under the guidance of the Data Manager, to address identified data-entry errors and data-quality issues;Assist with internal data-quality reviews and programmatic audits, coordinating with Administrative and Program leaders when applicable, and documenting findings and results for review and distribution to appropriate agency stakeholders;Run established agency-wide and program-specific reports and respond to routine data inquiries from internal stakeholders, escalating more complex reporting requests to the Data Manager as appropriate;Compile and organize data for grant proposals, funder requests, and other reporting needs, ensuring that information is accurate and supported by appropriate source data;Assist with onboarding AWARDS users from YWCA programs by providing basic system support, data-entry guidance, and assistance with established data-management procedures;Assist with developing and maintaining data-management documentation, including data-entry procedures, user guides, process documentation, and other reference materials for YWCA programs and AWARDS users;Assist with the development, testing, and implementation of forms and data-entry processes in AWARDS, working under the guidance of the Data Manager;Contribute to identifying and implementing improvements to data-entry workflows, reporting processes, data quality, and AWARDS user support to help meet program needs and maintain accurate, high-quality data for internal and external reporting; andPerform other related duties as assigned.QualificationsBachelor’s Degree in Education, Sociology, Public Health, Public Policy, Psychology or a related discipline or a minimum of 3+ years of experience in data management and/or analysis;Demonstrated proficiency in professional office software, including Microsoft applications Word, and PowerPoint;Advanced proficiency in Microsoft Excel, including the ability to work with formulas, data analysis, filtering, sorting, pivot tables, and other tools used to organize, analyze, and report data;Demonstrated interpersonal and communication skills, both verbal and written;Demonstrated ability to prioritize, work independently as well as engage in collaborative work;High levels of accuracy and organization, and the necessity to meet deadlines working in a fast-paced environment;CPR and First Aid certification must be obtained within the Introductory Period;Must be able to be covered by the agency's insurance policy; andMust be able to lift 40 lbs.EEO STATEMENTIt is the policy of YWCA of Western Massachusetts to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, pregnancy or maternity, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, the YWCA will provide reasonable accommodations for qualified individuals with disabilities.DISCLAIMERThe above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position.AT-WILL EMPLOYMENTThe YWCA is an “at-will” equal opportunity employer. While the YWCA will continue to operate with care regarding employment decisions, the YWCA and its employees may terminate the employment relationship at any time and for any reason, with or without cause, and without advance notice. Exceptions include select, non-exempt positions covered under the Collective Bargaining Agreement.CRIMINAL BACKGROUND CHECKSThe YWCA, in our effort to provide safety to those we serve, and to protect our agency, performs criminal offender record information (CORI) checks on all prospective employees. Final offers of employment are contingent upon receipt of an acceptable CORI report as solely determined by the YWCA.INTRODUCTORY PERIODAll employment at the YWCA begins with a 150-day Introductory Period.Reports to: Data ManagerSchedule: Part-time, 20 hours per weekFLSA Status: Non-ExemptStarting Rate: $30 - $34 an hour (depending on experience an education)The YWCA of Western MA is dedicated to eliminating racism and empowering women. The YW provides a safe place for survivors of domestic violence and/or sexual assault. Our programs and services include crisis shelter and transitional housing for survivors and their families, counseling, SAFEPLAN court advocacy, community education, supervised visitation, and violence prevention training for youth ages of 12-18. The YWCA provides services at several sites, including Holyoke, Northampton, Westfield, and our primary Springfield campus.Expectations of all employeesIn the performance of essential and general job responsibilities, all YWCA employees are expected to:Demonstrate commitment to the YW’s mission and principles of trauma-informed work.Represent the YW in a professional and competent manner to participants, community members, organizational partners, and other stakeholders.Support policies, practices, and decisions that demonstrate our shared accountability for racial equity.Communicate openly and contribute to the development of others.Coordinate efforts across teams, programs, and partner organizations.Maintain professional behavior and strict confidentiality.Position PurposeThe Data Specialist will work alongside the Data Manager, Program’s staff to ensure the YWCA’s Data Management System is collecting accurate and reliable data that tells the YWCA’s story. The Data Specialist will oversee the accuracy of the data entry process. The Data Specialist will assist with data clean-up, internal data auditing, staff training, and pulling reports with agency data.Essential ResponsibilitiesRespond to and triage AWARDS-related requests, documenting and resolving routine requests and collaborating with the Data Manager on more complex issues as needed;Perform data cleanup and correction activities in the YWCA’s Data Management System, AWARDS, under the guidance of the Data Manager, to address identified data-entry errors and data-quality issues;Assist with internal data-quality reviews and programmatic audits, coordinating with Administrative and Program leaders when applicable, and documenting findings and results for review and distribution to appropriate agency stakeholders;Run established agency-wide and program-specific reports and respond to routine data inquiries from internal stakeholders, escalating more complex reporting requests to the Data Manager as appropriate;Compile and organize data for grant proposals, funder requests, and other reporting needs, ensuring that information is accurate and supported by appropriate source data;Assist with onboarding AWARDS users from YWCA programs by providing basic system support, data-entry guidance, and assistance with established data-management procedures;Assist with developing and maintaining data-management documentation, including data-entry procedures, user guides, process documentation, and other reference materials for YWCA programs and AWARDS users;Assist with the development, testing, and implementation of forms and data-entry processes in AWARDS, working under the guidance of the Data Manager;Contribute to identifying and implementing improvements to data-entry workflows, reporting processes, data quality, and AWARDS user support to help meet program needs and maintain accurate, high-quality data for internal and external reporting; andPerform other related duties as assigned.QualificationsBachelor’s Degree in Education, Sociology, Public Health, Public Policy, Psychology or a related discipline or a minimum of 3+ years of experience in data management and/or analysis;Demonstrated proficiency in professional office software, including Microsoft applications Word, and PowerPoint;Advanced proficiency in Microsoft Excel, including the ability to work with formulas, data analysis, filtering, sorting, pivot tables, and other tools used to organize, analyze, and report data;Demonstrated interpersonal and communication skills, both verbal and written;Demonstrated ability to prioritize, work independently as well as engage in collaborative work;High levels of accuracy and organization, and the necessity to meet deadlines working in a fast-paced environment;CPR and First Aid certification must be obtained within the Introductory Period;Must be able to be covered by the agency's insurance policy; andMust be able to lift 40 lbs.EEO STATEMENTIt is the policy of YWCA of Western Massachusetts to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, pregnancy or maternity, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, the YWCA will provide reasonable accommodations for qualified individuals with disabilities.DISCLAIMERThe above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position.AT-WILL EMPLOYMENTThe YWCA is an “at-will” equal opportunity employer. While the YWCA will continue to operate with care regarding employment decisions, the YWCA and its employees may terminate the employment relationship at any time and for any reason, with or without cause, and without advance notice. Exceptions include select, non-exempt positions covered under the Collective Bargaining Agreement.CRIMINAL BACKGROUND CHECKSThe YWCA, in our effort to provide safety to those we serve, and to protect our agency, performs criminal offender record information (CORI) checks on all prospective employees. Final offers of employment are contingent upon receipt of an acceptable CORI report as solely determined by the YWCA.INTRODUCTORY PERIODAll employment at the YWCA begins with a 150-day Introductory Period.