Data & AI Product Discovery Designer

World Courier; Conshohocken, Northern (Montgomery County, KY); Hybrid; USD 90,000 - 130,000; Full time

Job summary

World Courier in Conshohocken, PA, is hiring a Data & AI Product Discovery Designer to drive early-stage discovery and support continuous value delivery. You will partner with Data & AI, product, engineering, analytics, and architecture teams to ensure insights and feasibility inform design decisions.

The role emphasizes prototyping, user research, and collaboration to deliver products customers love and measurable business outcomes.

Qualifications

• Minimum of 5+ years in UX research, product discovery, product design, or human-centered design.
• Bachelor’s degree or equivalent combination of education and experience.
• Experience with Agile tools and collaboration platforms (ADO, Jira, Confluence) is highly desirable.

Responsibilities

• Lead user interviews, usability studies, and validation experiments to inform product decisions.
• Rapidly create and iterate prototypes and flow sketches to test hypotheses.
• Develop personas, journey maps, and experience models to guide strategy and design.

Skills

UX research

Product discovery

Product design

Human-centered design

Communication

Education

Bachelor's degree or equivalent

Tools

ADO

Jira

Confluence

Figma

Miro

Lovable

React

Job description

## Data & AI Product Discovery DesignerApply: Conshohocken, PA: Remote, Pennsylvania: Full time: Posted Today: End Date: September 30, 2026 (14 days left to apply): R2614405Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!# **Job Details****Summary**:The Data & AI Product Discovery Designer is responsible for driving early-stage and continuous product discovery initiatives that de-risk and accelerate value delivery. This role partners closely with the Data & AI product, engineering, analytics, and architecture teams to ensure our Data & AI solutions are deeply informed by user insights, technical feasibility, and business objectives. The Designer’s work directly supports our commitment to building products that customers love and that deliver measurable business outcomes.**Primary Duties & Responsibilities:*** Leads user interviews, usability studies, contextual research, and validation experiments to de-risk product decisions across value, usability, and feasibility.* Rapidly creates and iterates on low- to mid-fidelity prototypes, concept sketches, storyboards, and interaction flows to quickly test hypotheses and gather feedback before development.* Develops and maintains user personas, journey maps, workflow diagrams, and experience models to inform design and product strategy.* Supports dual-track discovery and delivery, working in parallel with engineering and product teams to continuously inform decisions, frame problems, and drive ideation.* Facilitates co-creation sessions with users, subject matter experts, and business partners to uncover needs and generate innovative solutions.* Synthesizes research data, identifies patterns, and produces actionable insights and recommendations for the product team.* Defines and tracks metrics for desirability, usability, and early indicators of business value.* Collaborates closely with Data & AI product, engineering, analytics, and architecture teams to ensure alignment and shared understanding.* Maintains up-to-date research documentation, prototypes, repositories, and design standards to support knowledge sharing and consistency.* Ensures all solutions meet accessibility, compliance, and technical feasibility requirements, including data constraints and system limitations.* Continuously improves discovery practices based on feedback, outcomes, and emerging best practices.* Performs related duties as assigned.**Qualifications**:* Minimum of 5+ years in UX research, product discovery, product design, or human‐centered design.* Bachelor’s degree or equivalent combination of relevant education and experience required.* Experience with tools such as ADO, Jira, Confluence, and other agile project management and collaboration tools is highly desirable* Strong research, synthesis, prototyping, and collaboration skills.* Proficiency in design and prototyping tools (e.g., Figma, Miro, Lovable, React).* Ability to communicate findings clearly and influence product decisions.* Comfort working with ambiguity and framing problems before solutions.* Knowledge of the Product Operating Model, bias for action, and a passion to build products customers love that work for the business.