Data & AI Product Discovery Designer

AmerisourceBergen Pharmaceutical Distribution and Strategic Global Sourcing; Harrisburg (Dauphin County); On-site; USD 110,000 - 160,000; Full time

Job summary

Cencora is seeking a Data & AI Product Discovery Designer to drive early-stage and ongoing product discovery in a data and AI context. You will work with product, engineering, analytics, and architecture teams to ensure user insights, feasibility, and business goals guide decisions.

Responsibilities include leading interviews and usability studies, prototyping, creating personas and journey maps, and supporting parallel discovery and delivery efforts.

Qualifications

• Minimum of 5+ years in UX research, product discovery, product design, or human-centered design.
• Experience with agile project tools and collaboration platforms.

Responsibilities

• Leads user interviews, usability studies, and validation experiments.
• Creates low- to mid-fidelity prototypes and storyboards for testing.
• Develops personas, journey maps, and flow diagrams to inform strategy.
• Supports dual-track discovery and delivery with cross-functional teams.
• Facilitates co-creation sessions with users and stakeholders.

Skills

UX research

Product discovery

Product design

Collaboration

Communication

Education

Bachelor's degree or equivalent

Tools

ADO

Jira

Confluence

Figma

Miro

Lovable

React

Job description

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere.

Job Details

Summary

The Data & AI Product Discovery Designer is responsible for driving early-stage and continuous product discovery initiatives that de-risk and accelerate value delivery. This role partners closely with the Data & AI product, engineering, analytics, and architecture teams to ensure our Data & AI solutions are deeply informed by user insights, technical feasibility, and business objectives. The Designer's work directly supports our commitment to building products that customers love and that deliver measurable business outcomes.

Primary Duties & Responsibilities

• Leads user interviews, usability studies, contextual research, and validation experiments to de-risk product decisions across value, usability, and feasibility.
• Rapidly creates and iterates on low- to mid-fidelity prototypes, concept sketches, storyboards, and interaction flows toquicklytest hypotheses and gather feedback before development.
• Develops and maintains user personas, journey maps, workflow diagrams, and experience models to inform design and product strategy.
• Supports dual-track discovery and delivery, working in parallel with engineering and product teams to continuously inform decisions, frame problems, and drive ideation.
• Facilitates co-creation sessions with users, subject matter experts, and business partners to uncover needs and generate innovative solutions.
• Synthesizes research data, identifies patterns, and produces actionable insights and recommendations for the product team.
• Defines and tracks metrics for desirability, usability, and early indicators of business value.
• Collaborates closely withData & AIproduct, engineering, analytics, and architecture teams to ensure alignment and shared understanding.
• Maintains up-to-date research documentation, prototypes, repositories, and design standards to support knowledge sharing and consistency.
• Ensures all solutions meet accessibility, compliance, and technical feasibility requirements, including data constraints and system limitations.
• Continuously improves discovery practices based on feedback, outcomes, and emerging best practices.
• Performs related duties as assigned.

Qualifications

• Minimum of 5+ years in UX research, product discovery, product design, or humancentered design.
• Bachelor's degreeor equivalent combination of relevant education and experience required.
• Experience with tools such as ADO, Jira, Confluence, and other agile project management and collaboration tools is highly desirable
• Strong research, synthesis, prototyping, and collaboration skills.
• Proficiency in design and prototyping tools (e.g., Figma, Miro, Lovable, React).
• Ability to communicate findings clearly and influence product decisions.
• Comfort working with ambiguity and framing problems before solutions.
• Knowledgeofthe Product Operating Model, bias for action,andapassion to build productscustomers love that work for the business.

What Cencora offers

We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members' ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visit https://www.virtualfairhub.com/cencora

Full time

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email [e-mail]. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned

Affiliated Companies

AmerisourceBergen Drug Corporation