Dash Product Owner — Customer-Driven Vision & Roadmap

mtb; Buffalo (NY); Hybrid; USD 103,000 - 172,000; Full time

Job summary

M&T Bank in Buffalo, NY is seeking a Product Owner to own a product vision and roadmap, align with strategy, and prioritize the backlog. You will be the voice of the customer, write user stories, and collaborate with the delivery team to move work forward. This role requires strong stakeholder management, strategic thinking, and clear communication across teams.

Hybrid work arrangement: four days in-office and one day remote weekly, based at the Seneca One office in Downtown Buffalo.

Qualifications

• Bachelor's degree and a minimum of 4 years' business, analytical, technical and/or product experience, or in lieu of a degree, a combined minimum of 8 years' higher education and/or work experience, including a minimum of 4 years' business, analytical, technical and/or product experience.
• Stakeholder management
• Ability to prioritize and meet deadlines
• Strategic thinking skills
• Strong verbal & written communication skills
• Proven decision-making skills, with the confidence to make independent decisions while incorporating stakeholder input and feedback.

Responsibilities

• Build and own the product vision and roadmap that aligns with the overall strategic intent and communicate them with the team and all stakeholders. Prioritize the backlog based on the overall product vision and strategy.
• Represent the voice of the customer within the team and convey story details to the team; make autonomous decisions, quickly and thoughtfully, to move delivery forward in alignment with overall product vision and strategy.
• Write user stories and groom the backlog in partnership with the team. Specify acceptance criteria for each user story in support of moving the team to Acceptance Test-Driven Development (ATDD).
• Work directly with the delivery team to create appropriate information radiators and other communication tools for internal team and stakeholder use.
• Participate in all team activities and ceremonies.
• Use a matrixed influencing approach to work with essential business partners throughout the organization irrespective of hierarchy or divisions, advocating for the benefit of the customer.
• Understand and engage with your customers.
• Focus on outcomes over outputs, incorporating design thinking methods and analytics to inform product design.
• Collaborate across teams and with other Product Owners to align the customer journey and dependent backlogs.
• Understand and adhere to the Company's risk and regulatory standards, policies and controls in accordance with the Company's Risk Appetite. Identify risk-related issues needing escalation to management.
• Promote an environment that supports belonging and reflects the M&T Bank brand.
• Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable
• Complete other related duties as assigned

Skills

Stakeholder management

Prioritization

Strategic thinking

Verbal & written communication

Independent decision-making

Delivery-focused

Education

Bachelor's degree or equivalent experience

Job description

M&T Bank in Buffalo, NY is seeking a Product Owner to own a product vision and roadmap, align with strategy, and prioritize the backlog. You will be the voice of the customer, write user stories, and collaborate with the delivery team to move work forward. This role requires strong stakeholder management, strategic thinking, and clear communication across teams.

Hybrid work arrangement: four days in-office and one day remote weekly, based at the Seneca One office in Downtown Buffalo.