Product Owner II

M&T Bank; Buffalo (NY); Hybrid; USD 124,000 - 206,000; Full time

Job summary

M&T Bank is seeking a Product Owner II in the Buffalo, NY area to lead a large product or set of products, representing customer and stakeholder voices to drive value aligned with business strategy.

You will partner with business owners to define vision, sequence backlogs, write user stories with acceptance criteria, and communicate effectively with senior leadership and agile teams to guide iterative delivery.

Qualifications

• Bachelor's degree and a minimum of 6 years' business, analytical, technical and/or product experience, or a combination of education and work experience totaling 10 years, with at least 6 years in business/analytical/technical/product roles.

Responsibilities

• Build and enable the product vision and roadmap that align with strategic intent and communicate them to the team and stakeholders.
• Represent the voice of the customer within the team and convey story details; make autonomous decisions to move delivery forward.
• Write user stories and refine the backlog with acceptance criteria for ATDD.
• Collaborate with the delivery team to create information radiators and tracking tools showing progress on large products.
• Participate in team ceremonies and use influencing skills with business partners to advocate for customer benefits.
• Ensure adherence to risk, regulatory standards, and internal controls.

Skills

Agile methodologies

Lean principles

Design thinking

Communication skills

Education

Bachelor's degree

Job description

• Hybrid position that can sit anywhere in the M&T footprint.

Overview:

Serves as owner of a large product or set of products by representing the voice of the customer and stakeholders to ensure that the product provides value to the customer, while aligning with the business strategy. The Product Owner II partners with business owners to define their product vision and roadmap, sequences the product backlog, anticipates client needs and serves as primary communicator between product stakeholders and teams while evaluating product progress at each iteration. In addition, the Product Owner II plays a key role in the company's strategic direction, defining and articulating new opportunities, and working in close concert with key stakeholders, including senior leadership and their dedicated agile team.

Primary Responsibilities:

• Build and enable the large product or set of products vision and roadmap that aligns with the overall strategic intent and communicate them with the team and all stakeholders. Sequences the backlog(s) based on the overall product vision and strategy.
• Represent the voice of the customer within the team and convey story details to the team; make autonomous decisions, quickly and thoughtfully, to move delivery forward in alignment with overall product vision and strategy.
• Write user stories and refine the backlog in partnership with the team. Specify acceptance criteria for each user story in support of moving the team to Acceptance Test-Driven Development (ATDD).
• Work directly with the delivery team to create appropriate information radiators and other communication tools for internal team and stakeholder use to show progress on a large product or multiple products.
• Participate in all team activities and ceremonies.
• Use a matrixed influencing approach to work with essential business partners throughout the organization, often at a more senior level and irrespective of hierarchy or divisions, advocating for the benefit of the customer.
• Understand and engage with your customers.
• Focus on outcomes over outputs, incorporating design thinking methods and analytics to inform product design. Due to the scope of these product(s), these efforts are often more complex.
• Collaborate across teams and with other Product Owners to align the customer journey and dependent backlogs.
• May act on behalf of the Senior Product Owner as required by absence.
• Understand and adhere to the Company's risk and regulatory standards, policies and controls in accordance with the Company's Risk Appetite. Identify risk-related issues needing escalation to management.
• Promote an environment that supports belonging and reflects the M&T Bank brand.
• Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable
• Complete other related duties as assigned.

Managerial/Supervisory Responsibilities:

No direct management responsibility, but while an individual contributor, the jobholder must manage activities through influence, accountability and ownership, functioning in an agile environment.

Education and Experience Required:

Bachelor's degree and a minimum of 6 years' business, analytical, technical and/or product experience, or in lieu of a degree, a combined minimum of 10 years' higher education and/or work experience, including a minimum of 6 years' business, analytical, technical and/or product experience

Education and Experience Preferred:

• Prior experience prioritizing and sequencing across competing priorities and quickly-changing landscape
• Prior experience actively seeking out multiple opinions, yet making independent decisions and influencing positive outcomes
• Understanding of Design Thinking principles
• Knowledge of product design and development best practices
• Knowledge of Agile and Lean principles and practices
• Experience working in partnership with user experience teams on product design
• Experience developing/managing digital capabilities
• Strong verbal and written communication skills
• Specific subject matter expertise as required by assigned product

M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $123,600.00 - $206,000.00 (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.

Location

Buffalo, New York, United States of America