Dance Studio Front Desk & Operations Specialist

Studio E; New York (NY); On-site; USD 25,000 - 33,000; Part time

Job summary

Studio E in New York, NY is seeking an Operations Specialist to handle front-desk tasks, greet clients, manage enrollments, and support daily studio operations. You will enter customer information into our CRM, assist with class scheduling, and help the teaching team ensure smooth operations.

Ideal candidates are reliable, organized, and excellent communicators who enjoy teamwork and can adapt to both in-studio and remote tasks as needed.

Qualifications

• Experience in a customer-facing role.
• Strong communication and interpersonal skills.
• Reliable, organized and able to work with a team.

Responsibilities

• Interact with customers and enter information into our CRM software.
• Engage with customers about enrollment and retention - this includes answering phones, providing information about our classes and performance to current and prospective customers, selling merchandise, etc.
• Communicate with the Teaching team to ensure that the Studio is operating effectively - this may include taking attendance, helping to set up virtual classrooms, music, occasional student assistance, etc.
• Communicate with Directors about any important information or any difficulties encountered during day to day activities
• Preparing the space and environment for classes - this includes making sure the entrance is clean, supplies are stocked, etc.
• Oversee day to day running of the studio to ensure there are no loose ends
• Assist Directors with digital platforms such as email, social media, etc.
• Assisting Directors with new and current projects

Skills

Customer service

Communication

Teamwork

Attention to detail

Organizational skills

Tech savvy

Tools

CRM software

Job description

Studio E in New York, NY is seeking an Operations Specialist to handle front-desk tasks, greet clients, manage enrollments, and support daily studio operations. You will enter customer information into our CRM, assist with class scheduling, and help the teaching team ensure smooth operations.

Ideal candidates are reliable, organized, and excellent communicators who enjoy teamwork and can adapt to both in-studio and remote tasks as needed.