Damage Prevention Technician II

Zayo Group; San Francisco (CA); On-site; USD 100,000 - 125,000; Full time

Job summary

Zayo Group is seeking a Damage Prevention Technician II who will independently handle critical tasks in network operations. The role involves troubleshooting network issues, analyzing construction blueprints, and coordinating project safety measures. Excellent communication skills and at least two years of relevant experience are required. Ideal candidates will reside within an hour of the San Francisco metro area and be prepared to work on a rotating schedule, including on-call duties.

Benefits

Excellent Health, Dental & Vision Insurance

Retirement 401(k) Savings Plan

Generous paid time off policy including paid parental leave

Qualifications

• Minimum of two years of relevant experience in field construction tasks.
• Proficiency using computer, cell phone, and test equipment.
• Excellent verbal and written communication skills.

Responsibilities

• Troubleshooting network equipment and restoring the network.
• Identifying and mapping utilities such as water, sewer, and gas.
• Documenting site information in organizational software.

Skills

Communication

Troubleshooting

Analytical Skills

Education

High school diploma or equivalent

Tools

Microsoft Windows

Office applications

Job description

Company Description

Zayo provides mission-critical bandwidth to the world’s most impactful companies, fueling the innovations that are transforming our society. Zayo’s 141,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers. Zayo’s communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises.

Zayo is seeking a Damage Prevention Technician II to perform duties in addition to those of a Damage Prevention Technician I and operates with a degree of independence.

***Please note that this role is located in the San Francisco, CA metro area and working in the field. Our ideal candidate will reside within an hour of the San Francisco, CA metro area.

Responsibilities:

• Troubleshooting network equipment, removing/replacing defective equipment, and working with appropriate resources to isolate and ultimately restore the network.

• Analyzing blueprints to determine where construction projects will take place.

• Identifying and mapping location and depth of utilities such as water, sewer, gas, cable, oil and electric lines.

• Documenting interactions, site information and utilities in organizational software.

• Communicating with clients, engineers and management.

• Using a variety of techniques (electrical, magnetic, GPS, blueprint analysis, and/or radar) to measure utilities.

• Proactively identifying potential problem areas in order to ensure the integrity of the network and company.

• Pinpointing the coordinates of lines using GPS or surveying equipment.

• Asset management processes and replenishment of on-site/truck materials.

• Coordinating shipping and receiving of company and customer materials.

• Maintaining tools, test sets, and all network equipment.

• Maintaining network/site security, cleanliness, and follow all policies related to company property.

• Inspecting cabinets, buried cable, construction sites, and other outdoor facilities in various environments, weather conditions, temperatures, exposed to local flora and fauna.

• Engaging, monitoring, and evaluating the performance of vendor/contractors completing work on behalf of the company.

• Operating in both individual and team environments, both within this team and interacting with other teams, working together to achieve common goals.

• Other duties as assigned.

Qualifications:

• Minimum of two (2) years of relevant experience in field construction tasks.

• High school diploma or equivalent, required.

• Previous experience in site development, underground installations, utility locating, fiber optic cable builds, preferred.

• Proficiency using computer, cell phone, test equipment, Microsoft Windows operating system, and Office applications.

• Excellent verbal and written communication skills.

• Operate on-call 24/7/365 on a rotating schedule, including standby, call out, dispatch, and overtime, as required by the business, including some travel, as needed.

• Must follow all personal safety policies and procedures.

• Must be able to maintain eligibility to operate a company issued vehicle per our policy (no more than 2 moving violations within the past 3 years); this includes possession of a state-issued driver's license for the state in which you live.

• Regularly lift objects weighing up to 75 pounds and move them clear of the job site.

Estimated Base Pay Range: $24.75 - $33.00 USD/hour.

The base pay range shown is a guideline and reasonable estimate for this role. It takes into account the wide variety of factors that are considered in making compensation decisions. Actual compensation offered may vary from the posted range based upon geographic location, work experience, skill level, certifications, and other business and organizational needs. Non- sales roles may be eligible to participate in a discretionary annual incentive plan. Sales roles may be eligible to participate in a sales incentive plan.

Additionally, this position may be eligible for certain benefits, such as health insurance, life insurance, disability retirement plans, paid time off.

The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.

Benefits, Rewards & Wellness

• Excellent Health, Dental & Vision Insurance

• Retirement 401(k) Savings Plan

• Generous paid time off policy including paid parental leave

Zayo provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.