Vehicle Damage Claims Data Coordinator

Avis Budget Group, Inc.; Virginia Beach (VA); On-site; USD 47,000 - 57,000; Full time

Benefits offered by this job

Medical, Dental, Vision, Life and Dis.

401(k) Retirement Plan with company-m

Bonus potential up to 10%

Full training to learn the business

Employee discounts on Avis/Budget cars

Job summary

Avis Budget Group is seeking a VDC Data Coordinator in Virginia Beach, VA to manage high-priority vehicle damage claims and optimize billing through data insights. The role requires an analytical mindset and comfort with data-driven decision making to reduce disputes and improve recoveries.

Responsibilities include identifying trends, mentoring field teams on data portals, and partnering with operations, finance, and IT to standardize best practices.

Qualifications

• Bachelor’s degree required; data/analytics emphasis preferred.
• 1–2 years in claims, analytics, finance, or data-driven role.
• Strong data interpretation, pattern recognition, and decision-making.
• Experience with dashboards, KPIs, and performance metrics.
• Proficiency in Excel; basic SQL; experience with Tableau/Power BI is a plus.

Responsibilities

• Analyze claim data, dashboards, and reports to spot trends and opportunities.
• Identify missing First Notice of Loss opportunities and close gaps.
• Use data to influence operations and improve claim accuracy.
• Translate analytics into actionable recommendations to improve billing and recoveries.
• Monitor regional KPIs and drive accountability through data transparency.
• Train field teams on data portals to improve data quality.
• Collaborate with operations, finance, legal, IT and analytics teams.

Skills

Analytical mindset

Dashboards & KPI experience

Excel proficiency

SQL basics

Tableau or Power BI

Communication & collaboration

Problem-solving

Education

Bachelor’s degree

Tools

Tableau

Power BI

Microsoft Excel

Job description

THIS POSITION IS IN OFFICE- VIRGINIA BEACH, VA

Driven to be the Best

People.Performance. Purpose.

POSITION IS BASED IN OFFICE, VIRGINIA BEACH, VA

At Avis Budget Group,we’redriven to be the best vehicle rental company in the world, together. Our 25,000 employees raise the bar every day, bringing different perspectives, taking ownership, and leading with integrity.We’redefining the future of mobility with safe, sustainable solutions that move people, businesses, and communities forward.

The VDC Data Coordinator is responsible for managing high-priority vehicle damage claims and optimizing billing and collection outcomes through data-driven decision making. This role goes beyond execution. Success requires the ability to interpret data, identify trends, and proactively uncover opportunities to improve claim quality, increase recoveries, and reduce disputes.

The ideal candidate is intellectually curious, detail-oriented, and comfortable working with data to solve problems, influence stakeholders, and drive measurable business impact.

WhatYou’llDo:

• Analyze claim data, dashboards, and reporting tools to identify trends, gaps, and incremental billing opportunities
• Identify missing First Notice of Loss opportunities through data review and coordinate with operations to resolve documentation gaps
• Use data insights to influence operational behavior and drive improvements in damage identification and claim accuracy
• Translate analytics into actionable recommendations that improve billing dollars, net collections, and overall claim outcomes
• Monitor and evaluate key performance metrics at the location and regional level, driving accountability through data transparency
• Train and support field teams on the Damage Management Portal with a focus on improving data quality and reducing unallocated damages
• Investigate complex claims using multiple data sources (systems, video, operational input) to accurately attribute liability
• Partner cross-functionally (operations, finance, legal, IT, analytics teams) to improve processes and standardize best practices
• Support continuous improvement initiatives by identifying inefficiencies and recommending scalable, data-backed solutions
• THIS POSITION IS IN OFFICE- VIRGINIA BEACH, VA

PerksYou’llGet:

• Access to Medical, Dental, Vision, Life and Disability insurance
• Eligible toelectother voluntary benefitsincluding:Group Auto Insurance, Group Home Insurance, Pet Insurance, Legal Assistance, Identity Theft Protection, FSA, Accident Insurance, Critical Illness Insurance, andadditionallife insurance coverages
• 401(k) Retirement Plan with company matched contributions
• Full training to learn the business and enhance professional skills
• Employee discounts, including discounted prices on the purchase of Avis/Budget cars
• Access to an Employee Assistance Program for services including counseling, financial and legal consultation, referrals for care service and more
• Competitive salary as well as bonus potential

WhatWe’reLooking For:

• Bachelor’s degree
• 1–2 years of experience in claims, analytics, finance, or a data-driven operational role
• Strong analytical mindset with the ability to interpret data, identify patterns, and make informed decisions
• Experience working with dashboards, KPIs, and performance metrics to drive business outcomes
• Proficiency in Microsoft Excel (including data manipulation, analysis, and reporting)
• Basic proficiency in SQL for querying data from relational databases
• Experience with data visualization tools such as Tableau or Power BI preferred
• Demonstrated ability to turn data into clear insights and communicate findings to non-technical stakeholders
• Strong problem-solving skills with a proactive, investigative approach
• Ability to balance data analysis with execution in a fast-paced environment
• Excellent communication and cross-functional collaboration skills
• Highly organized, self-motivated, and comfortable working both independently and with teams

The annual starting salary for this position is$52,000.00annually. Factors that may affect starting pay within this range include geography/market, skills, education, experience, and other qualifications of the successful candidate.

This position is also eligible for up to 10 % bonus opportunities. [long-term incentive compensation awards].

Who We Are:

Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together,we’removing the future of transportation forward with our innovative, customer-focused solutions.

Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards.

We are proud to make a positive difference to the lives of our colleagues, customers, and communities where weoperate.

Avis Budget Group is an Equal Opportunity Employer – Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law.

This advertisementdoes not constitutea promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. The compensation and benefits informationisaccurateas of the date of this posting. The Company reserves the right tomodifythis information at any time, with or without notice, subject to applicable law. This position may be with any affiliate ofAvisBudget Group.

Virginia BeachVirginiaUnited States of America