DAM Coordinator: Metadata Master & Asset Workflows

Pottery Barn; San Francisco (CA); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Employee discount

401(k) plan

Paid vacations and holidays

Health, dental, and vision insurance

Tax-free commuter benefits

Wellness program

Career development & learning

Job summary

Pottery Barn is seeking a Digital Asset Management Coordinator to support its DAM system and photography workflows. You will tag assets accurately, maintain metadata standards, and ensure assets are easily discoverable for multiple teams.

Work closely with the Senior Digital Asset Librarian to migrate assets and resolve DAM issues. The role emphasizes tagging accuracy, metadata hygiene, and proactive problem-solving in a fast-paced retail environment.

Qualifications

• 2–4 years of experience with Digital Asset Management, digital production, or creative operations.
• Strong attention to detail and keeping information organized.
• Excellent research and problem-solving abilities.
• Clear written and verbal communication skills.
• Ability to juggle multiple projects in a fast-moving environment.
• Solid understanding of metadata and taxonomy.

Responsibilities

• DAM & Metadata – support day-to-day DAM workflow, asset synchronization, approvals, organization, and maintenance.
• Review and audit metadata for accuracy and findability.
• Tag and validate information like Brand, Season, Year, Asset Type, Product Name, Color, SKU, Group ID, and Keywords.
• Research missing information and clean legacy asset metadata.
• Perform quality checks and update production teams on progress.
• Test DAM search performance and document issues to improve the system.
• Collaborate with DAM teams across brands to share best practices.

Skills

Digital Asset Management

Attention to detail

Research & problem solving

Written & verbal communication

Multitasking

Tools

AEM Assets

Excel

Airtable

ShotFlow

Adobe Creative Cloud

Job description

Pottery Barn is seeking a Digital Asset Management Coordinator to support its DAM system and photography workflows. You will tag assets accurately, maintain metadata standards, and ensure assets are easily discoverable for multiple teams.

Work closely with the Senior Digital Asset Librarian to migrate assets and resolve DAM issues. The role emphasizes tagging accuracy, metadata hygiene, and proactive problem-solving in a fast-paced retail environment.