Dallas Customer Support Specialist

westtexasautorecovery; Dallas (TX); On-site; USD 30,000 - 42,000; Full time

Job summary

westtexasautorecovery is seeking a Customer Service Representative in Dallas, TX. The role involves handling phone calls and emails, addressing client questions and complaints, and updating daily reports to ensure smooth operations.

Ideal candidates will prioritize effectively, show excellent communication, and maintain a professional demeanor under pressure, while accurately processing new accounts and related fees.

Qualifications

• Must be able to prioritize and adapt to change.
• Excellent communication and interpersonal skills.
• Maintain professional demeanor in all situations and handle stress well.
• Attention to detail and ability to work independently.

Responsibilities

• Answer phone calls and emails.
• Respond to client questions and complaints.
• Update daily reporting.
• Accept new accounts and process applicable fees.

Skills

Prioritization

Communication

Interpersonal skills

Professional demeanor

Education

High School diploma

Tools

Typing

Job description

westtexasautorecovery is seeking a Customer Service Representative in Dallas, TX. The role involves handling phone calls and emails, addressing client questions and complaints, and updating daily reports to ensure smooth operations.

Ideal candidates will prioritize effectively, show excellent communication, and maintain a professional demeanor under pressure, while accurately processing new accounts and related fees.