Dallas Clinical Research Site Manager - Operations Leader

DelRicht Research; Denton (TX); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

401(k) with match

Bonus plan

Job summary

DelRicht Research in Dallas is seeking a Site Manager to lead day-to-day operations across a growing Dallas-area clinic network. You will oversee patient experience, study execution, scheduling, and financial results while staying close to clinic workflows and visits.

You’ll mentor Clinical Research Coordinators and site staff, hire and train new team members, and partner with physicians and external partners to ensure protocol-compliant delivery of trials.

Qualifications

• At least three years of supervisory or managerial experience, ideally in healthcare or a healthcare-related setting.
• At least five years of professional work experience.
• Demonstrated ownership of operations at a clinical or business site, including team performance, daily workflows, and problem-solving.
• The ability to lead a team while remaining involved in patient-facing site operations and visits.
• Strong organization, sound judgment under pressure, and a commitment to accurate, compliant work.

Responsibilities

• Lead with warmth and professionalism so patients receive excellent care at every visit.
• Coordinate patient visits so they run accurately, efficiently, on schedule, and in accordance with each study protocol.
• Manage and develop Clinical Research Coordinators and other site team members through coaching, scheduling, performance reviews, and clear growth plans.
• Hire, onboard, and train team members as the Dallas region grows.
• Monitor site productivity, quality, patient flow, and schedules; address issues before they affect patients or study delivery.
• Partner with physicians on study schedules, patient readiness, and operational problem-solving while respecting their clinical responsibilities.
• Work with external research partners on site visits, trial progress, and the quality and timeliness of study data.
• Help the region meet its revenue and profitability goals through sound operational and financial oversight.
• Prepare teams for new studies and maintain consistent, protocol-compliant processes across clinics.
• Help create opportunities for team members to develop and advance within DelRicht.
• If interested, travel to U.S.-based Investigator Meetings to learn about new studies; eligible travel expenses are covered.

Skills

Supervisory experience

Healthcare operations

Patient experience focus

Team development

Scheduling

Financial oversight

Leadership under pressure

Education

Bachelor's degree

Job description

DelRicht Research in Dallas is seeking a Site Manager to lead day-to-day operations across a growing Dallas-area clinic network. You will oversee patient experience, study execution, scheduling, and financial results while staying close to clinic workflows and visits.

You’ll mentor Clinical Research Coordinators and site staff, hire and train new team members, and partner with physicians and external partners to ensure protocol-compliant delivery of trials.