Dairy Queen (Fun Group!)- Senior Assistant Manager for Nights/Weekends - up to $24/hr

Diamond Select, Inc; Twinsburg (OH); Presencial; USD 28.000 - 33.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive hourly pay

Leadership role

Career-growth potential

Flexible shifts

Descripción de la vacante

Diamond Select, Inc. in Twinsburg, OH is seeking a Senior Assistant Manager for a high-volume Dairy Queen restaurant. You will partner with the General Manager to lead shifts, coach crew members, and uphold top guest service and quality standards.

This hands-on leadership role requires availability for nights and weekends, with opportunities to grow within a locally owned operation known for its guest-focused approach and community presence.

Formación

• Previous experience in a supervisory or manager role in a fast-paced restaurant.
• Strong knowledge of kitchen operations, food safety, and sanitation.
• Proven ability to coach, motivate, and develop a team.

Responsabilidades

• Lead shifts and coordinate team during busy periods.
• Oversee kitchen, drive-thru, front counter, dining room, and service areas as assigned.
• Ensure fast, accurate, friendly service and high food quality.
• Coach and onboard new employees; monitor standards and safety.

Conocimientos

Leadership

Team management

Guest service

Training

Food safety

Descripción del empleo

Diamond Select, Inc. is proud to partner with a successful, locally owned Dairy Queen team to find an energetic, dependableSenior Assistant Manager for a high-volume and top cake sales restaurant in Twinsburg, Ohio.

This is more than a assistant manager role—it is an opportunity to step into a visible leadership position with a well-known, guest-loved brand. If you thrive in a fast-paced restaurant environment, enjoy developing people, and know how to keep service moving during the busiest parts of the day, this could be an excellent next step in your management career.

We are looking for a hands-on restaurant leader who is available to support night and weekend operations and takes pride in delivering great food, friendly service, and a clean, well-run restaurant every shift.

Why Join This Dairy Queen Team?

• Competitive hourly pay: $20.00–$24.00 per hour, based on experience

• Leadership role with a locally owned and supportive management team

• Opportunity to make a direct impact on restaurant performance, team culture, and guest satisfaction

• Flexible opportunities across day and closing shifts

• Career-growth potential within restaurant leadership and management

• Work with an iconic, community-focused brand known for creating memorable guest experiences

• Fast-paced, upbeat environment where strong leaders are recognized and valued

The Opportunity

As the Senior Assistant Manager, you will work closely with the General Manager and leadership team to keep restaurant operations running at a high level. You will help lead shifts, coach crew members, maintain strong standards for food quality and cleanliness, and ensure every Dairy Queen guest receives fast, accurate, and friendly service.

You will be a key leader on the floor—someone the team can rely on during rush periods, closing shifts, staffing challenges, and day-to-day operational needs. This is an ideal role for an experienced QSR, fast-food, or high-volume restaurant professional who is ready for greater responsibility and the chance to grow.

What You’ll Do

• Partner with the General Manager to support daily restaurant operations, including, closing, shift planning, and team coordination

• Lead crew members during high-volume meal periods and help maintain fast, accurate friendly service

• Oversee kitchen, drive-thru, front counter, dining room, and service-area operations as assigned

• Set the tone for a positive, respectful, accountable, and team-focused work environment

• Coach and support team members in customer service, food preparation, cleanliness, safety, and Dairy Queen operating procedures

• Assist with onboarding and training new employees to ensure they are confident, prepared, and successful

• Monitor food quality, portion control, product presentation, order accuracy, and speed of service

• Maintain strong food-safety, sanitation, food-storage, and workplace-safety standards

• Ensure the kitchen, freezer, service areas, dining room, workstations, and equipment remain clean, organized, and well stocked

• Support inventory management, stock rotation, product preparation, food orders, and supply needs

• Handle guest concerns and service-recovery situations professionally, promptly, and with a guest-first mindset

• Assist with cash-handling procedures, register accuracy, deposits, and required shift paperwork

• Reinforce company policies, attendance expectations, uniform standards, and operating procedures

• Identify operational concerns early and communicate solutions or needs to the General Manager

• Take ownership of the shift and help ensure the restaurant is ready for the next team and the next day

What We’re Looking For

• Previous experience as an assistant manager, supervisor, kitchen manager, or restaurant leader

• Ideally three or more years of experience in quick service, fast food, casual dining, or another high-volume restaurant environment

• Strong knowledge of kitchen operations, food preparation, sanitation, food storage, and food-safety practices

• A confident, hands-on leadership style with the ability to motivate, coach, and hold team members accountable

• The ability to stay calm, organized, and solutions-focused during busy shifts

• Excellent communication, time-management, organization, and problem-solving skills

• A strong commitment to guest service, order accuracy, restaurant cleanliness, and team morale

• Availability to work nights, weekends, and holidays as business needs require

• Reliable transportation and a strong record of consistent attendance

• Ability to stand and walk for extended periods and lift approximately 30–50 pounds

• Food-safety certification is a plus; willingness to obtain certification is required if not already certified

The Ideal Candidate

You are the kind of leader who does not just supervise from the sidelines—you lead from the floor. You understand that successful restaurant operations depend on a great team, consistent standards, quick communication, and a willingness to jump in wherever needed.

You know how to balance speed with quality, keep the team focused during a rush, support an employee who needs coaching, and make a guest feel valued when something does not go as planned. You bring reliability, positive energy, and ownership to every shift.

If you are ready to build your restaurant-management career with a strong local Dairy Queen operation in Twinsburg, Ohio, apply today.