Dairy Lead

Giant Eagle, Inc.; Northfield Center (OH); On-site; USD 42,000 - 62,000; Full time

Job summary

Giant Eagle, Inc. is seeking a Dairy Lead to guide the dairy department, directing team members and managing orders for perishable and non-perishable products.

The role centers on driving merchandising initiatives to grow the business while meeting customer needs and maximizing profits. The ideal candidate has 3–5 years of grocery/dairy leadership experience, with a high school diploma or equivalent, and a proven ability to lead teams, maintain safety standards, and collaborate across

Qualifications

• Minimum 3–5 years experience in grocery/dairy leadership roles.
• High school diploma or equivalent required.
• Ability to lift up to 50 pounds.
• Must be a team player and able to manage and develop team members.

Responsibilities

• Develop and implement merchandising plans to meet department financial objectives.
• Control costs and improve profitability through efficient operations.
• Direct and evaluate training to reduce turnover and improve efficiency.
• Maintain safe and clean environment to comply with OSHA requirements.
• Coordinate with other departments on marketing plans to meet store goals.
• Monitor inventories and order materials to meet customer demand and maximize profits.
• Maintain accurate department records of activities and profitability.

Skills

Leadership

Team leadership

Customer service

Communication

Inventory awareness

Safety awareness

Education

High School diploma or equivalent

Job description

Job Summary

Dairy Leads provide leadership in the dairy department by directing and managing Team Members, ordering perishable and non-perishable products and supplies and implementing merchandising initiatives to stimulate the growth of the business while meeting customer requirements and maximizing profits. The Dairy Lead also assists the Grocery Manager in supervising all Team Members in the dairy department. To thrive in this position, you should be a team player. You know that you are only successful when those around you are set up for success. You are eager to support an amazing team, have the drive to grow your career in leadership and have the ability to inspire those around you.

Job Description

Experience Required: 3 to 5 years

Experience Desired: Prior experience in grocery/dairy or related field

Education Desired: High school diploma or equivalent

Lifting Requirement: Up to 50 pounds

Job Responsibilities

• Develop and implement merchandising plans using guidelines and suggestions in order to meet the financial objectives of the department.
• Control department costs by monitoring and improving operations to increase profitability.
• Direct, oversee and evaluate training provided by a trainer to department employees in order to reduce turnover, promote efficiency and control labor costs.
• Maintain a safe and clean environment to ensure health and OSHA requirements are met.
• Develop and maintain communication processes with other departments in order to develop marketing plans that help meet the financial objectives of the store.
• Analyze the Customer Satisfaction Index and Team Member Point of View Survey to identify areas needing improvement and develop processes and/or procedures to address the issues.
• Maintain accurate department records to ensure documentation of activities is available.
• Ensure that proper procedures are being followed so that the store meets out of stock percentage goals.
• Promote continuous development of employees and identify candidates for the Team Leader Development Program.
• Understand and adhere to the Collective Bargaining Agreement.
• Actively support a culture of safety which includes, but is not limited to, food safety, Team Member safety and customer safety.
• Actively demonstrate appropriate suggestive selling techniques.
• Conduct business, at all times, with a clear understanding that customer service is a significant point of difference for our Company. Every interaction, whether with an internal or external customer, is to be conducted with the highest degree of integrity and with an understanding that the end result is to deliver service in an unparalleled manner.
• Actively participate in, and promote, an environment that embraces diversity, inclusion and respect for Team Members, customers, vendors and the community.
• Manage inventories by tracking weekly reports and ordering raw materials and supplies to meet customer requirements and maximize profits.
• Prepare, maintain and track records concerning inventory and work processes to calculate gross monthly profit according to company policy.

About Us

At Giant Eagle, we believe in nourishing life's moments, big and small, because they matter. We strive to lead the way in quality, service, and everyday value. Most importantly, the compassion, care, and respect our Team Members show to each other and in our communities is what truly sets us apart. Here, you'll find a place to win, grow, and be better together. If you want to make a real impact, belong to a supportive community, and build a meaningful career, we invite you to grow your future with us - because you matter.