Dairy Dept. Customer Experience Associate

Kroger Family of Companies; St. George (VT); On-site; USD 17,000 - 22,000; Full time

Job summary

Kroger Family of Companies is hiring in Vermont to support the dairy department with exceptional customer service. You will help customers, answer questions, stock shelves, and ensure product freshness in a safe environment.

The role emphasizes helpful interactions, accurate product knowledge, and alignment with our Customer 1st strategy. Qualifications include retail experience, strong communication, stress management, and basic math.

Qualifications

• Retail experience in a store environment.
• Ability to understand and respond to customer needs.
• Strong communication and interpersonal skills.
• Ability to remain calm and professional under pressure.
• Basic math including counting, addition, and subtraction.

Responsibilities

• Assist customers with product questions and recommendations.
• Promote a welcoming and helpful store environment.
• Maintain product knowledge and inform customers about specials.
• Check product quality and dates to ensure freshness.
• Label, stock and inventory department merchandise.
• Adhere to safety procedures and food safety guidelines.
• Support department manager in achieving sales and profit goals.
• Handle disputes and maintain a respectful atmosphere.

Skills

Retail experience

Second language

Stress management

Communication skills

Basic math knowledge

Job description

Kroger Family of Companies is hiring in Vermont to support the dairy department with exceptional customer service. You will help customers, answer questions, stock shelves, and ensure product freshness in a safe environment.

The role emphasizes helpful interactions, accurate product knowledge, and alignment with our Customer 1st strategy. Qualifications include retail experience, strong communication, stress management, and basic math.