Dairy Retail Specialist – Customer-First Experience

Kroger Family of Companies

Suwanee (GA)

On-site

USD 19,000 - 25,000

Full time

5 days ago

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Job summary

Kroger Family of Companies in Suwanee, GA is seeking a Retail Associate to create outstanding customer experiences and maintain a safe, clean store environment. You will assist the department manager in achieving sales and quality standards, answer questions about products, stock shelves, and support smooth daily operations while upholding Kroger's Customer 1st values.

Strong communication, basic math, and multitasking thrive in this fast-paced role; a second language is a plus.

Qualifications

Retail experience preferred in a customer-facing role.
Ability to communicate effectively with customers and teammates.
Ability to stay calm under pressure and handle busy periods.
Basic arithmetic skills for transactions and balancing.
Second language skills are a plus for customer interactions.

Responsibilities

Promote trust and respect among associates.
Create an environment that makes customers feel welcome and valued.
Know products in the department and respond to questions with suggestions.
Offer product samples and inform customers of specials.
Provide customers with fresh products and ensure proper temperatures and safety.
Label, stock and inventory department merchandise.
Report discrepancies and safety issues to management.
Maintain a positive attitude and adapt to seasonal ads and promotions.
Adhere to food safety regulations and quality standards.
Support department manager in achieving sales and profit goals.