Dairy Department Specialist

Hyvee.io; Tryon (NE); On-site; USD 17,000 - 19,000; Full time

Job summary

Hy-Vee in the Dairy department seeks a Dairy Clerk to rotate and replenish merchandise while upholding high quality standards and delivering courteous, efficient customer service. You will greet customers, assist with finding products, and maintain department cleanliness in a fast-paced store environment.

This position requires physical capability to handle up to 50 pounds, flexibility in tasks, and a willingness to learn.

Qualifications

• Less than high school or equivalent experience and six months or less of similar or related experience.

Responsibilities

• Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
• Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store.
• Makes an effort to learn customers' names and to address them by name whenever possible.
• Assists customers by escorting them to the products they're looking for, securing products that are out of reach, loading or unloading heavy items, and passing along customer suggestions or requests.
• Answers the telephone promptly and provides friendly, helpful service to customers who call.
• Rotates and replenishes merchandise and ensures highest quality standards are met.
• Unloads trucks and places product in appropriate storage area.
• Faces merchandise.
• Ensures cleanliness in the department, cleans off the cases, sweeps the floor, etc.
• Builds end caps display and fills through the week as necessary.
• Orders product and supply that is requested by department manager.
• Ensures storage area is organized, the floor is not slippery, and the temperature is constant and correct.
• Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
• Adheres to company policies and individual store guidelines.
• Reports to work when scheduled and on time.

Skills

Partnerships

Growth mindset

Results oriented

Customer focused

Professionalism

Education

Less than high school or equivalent experience

Tools

Box cutter

two wheeler

ice cream carts

milk dollies

cash register

intercom

calculator

pallet jack

RPM

Job description

Hy-Vee in the Dairy department seeks a Dairy Clerk to rotate and replenish merchandise while upholding high quality standards and delivering courteous, efficient customer service. You will greet customers, assist with finding products, and maintain department cleanliness in a fast-paced store environment.

This position requires physical capability to handle up to 50 pounds, flexibility in tasks, and a willingness to learn.