Dairy Experience Specialist

Hy-Vee, Inc.; Madison (WI); On-site; USD 17,000 - 21,000; Full time

Job summary

Hy-Vee, Inc. is seeking a Dairy Clerk to assist with rotation, replenishment and high-quality standards in the Dairy department. You will provide courteous, friendly service and help customers find products while maintaining a safe, clean and organized workspace.

The role emphasizes friendly customer interactions, accurate stocking, and adherence to department guidelines. You will be part of a dynamic team in a large grocery store environment that values a helpful smile in every aisle.

Qualifications

• Core competencies include partnerships, growth mindset, results orientation, customer focus and professionalism.
• Experience not required beyond six months in related roles; entry level friendly to applicants.
• Demonstrates ability to learn and provide courteous service in a fast paced store environment.

Responsibilities

• Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions.
• Smiles and greets customers in a friendly manner and addresses them by name when possible.
• Assists customers by escorting to products, securing out‑of‑reach items and handling heavy loads.
• Answers the phone promptly and offers helpful service to callers.
• Rotates and replenishes merchandise and maintains high quality standards in the department.
• Unloads trucks and places products in appropriate storage areas.
• Maintains department cleanliness and displays, checks storage and temperature conditions.
• Builds end caps displays and restocks through the week as needed.
• Orders products requested by the department manager and keeps storage organized.

Skills

Partnerships

Growth mindset

Results oriented

Customer focused

Professionalism

Education

Less than high school or equivalent experience

Job description

Hy-Vee, Inc. is seeking a Dairy Clerk to assist with rotation, replenishment and high-quality standards in the Dairy department. You will provide courteous, friendly service and help customers find products while maintaining a safe, clean and organized workspace.

The role emphasizes friendly customer interactions, accurate stocking, and adherence to department guidelines. You will be part of a dynamic team in a large grocery store environment that values a helpful smile in every aisle.