Dairy Department Leader: Grow Sales & Delight Customers

Kroger Co.; San Diego (CA); On-site; USD 35,000 - 49,000; Full time

Job summary

Kroger Co. in San Diego seeks a department leader to create an outstanding customer experience by embracing the Customer 1st strategy and guiding associates to deliver excellent service while maintaining a safe, clean environment.

You will establish department plans, manage scheduling, train staff, ensure compliance with food safety and store policies, and collaborate with management on promotions and budgets.

Qualifications

• Must be 18 or older.
• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math (counting, addition, subtraction)

Responsibilities

• Promote trust and respect among associates, with a positive attitude.
• Communicate company, department, and job specific information to associates.
• Establish performance goals for department and empower associates to meet or exceed goals and targets through teamwork.
• Develop adequate scheduling to manage customer volume throughout hours of operation.
• Train and develop associates on performance of their job and participate in the performance appraisal process.
• Adhere to all local, state and federal laws, food safety regulations and company guidelines.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store, and by using knowledge of products to make suggestions.
• Plan and organize the inventory process, maintain awareness; note any discrepancies.

Skills

Effective communication

Stress management

Math basics

Age 18+

Education

High school education or equivalent

Job description

Kroger Co. in San Diego seeks a department leader to create an outstanding customer experience by embracing the Customer 1st strategy and guiding associates to deliver excellent service while maintaining a safe, clean environment.

You will establish department plans, manage scheduling, train staff, ensure compliance with food safety and store policies, and collaborate with management on promotions and budgets.