Dairy Department Leader — Customer-First & Growth Driver

Kroger Co.; Henrico (VA); On-site; USD 42,000 - 60,000; Full time

Job summary

Kroger Co. seeks a Dairy Department Leader to create outstanding customer experiences and uphold the Customer 1st strategy in Henrico, VA. You will supervise all dairy department activities, manage scheduling, promotions, inventory and budgets while ensuring compliance with safety and quality standards.

You are expected to lead with integrity, train associates, and foster a welcoming store environment that supports customer needs and product recommendations. Retail and dairy experience is a plus.

Qualifications

• Must be 18 or older.
• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math.

Responsibilities

• Promote trust and respect among associates, with a positive attitude.
• Communicate company, department, and job specific information to associates.
• Establish performance goals for department and empower associates to meet or exceed goals and targets through teamwork.
• Develop adequate scheduling to manage customer volume throughout hours of operation.
• Train and develop associates on performance of their job and participate in the performance appraisal process.
• Adhere to all local, state and federal laws, food safety regulations and company guidelines.

Skills

Age 18+

Stress management

Communication

Math basics

Education

High school education or equivalent

Job description

Kroger Co. seeks a Dairy Department Leader to create outstanding customer experiences and uphold the Customer 1st strategy in Henrico, VA. You will supervise all dairy department activities, manage scheduling, promotions, inventory and budgets while ensuring compliance with safety and quality standards.

You are expected to lead with integrity, train associates, and foster a welcoming store environment that supports customer needs and product recommendations. Retail and dairy experience is a plus.