Dairy Department Lead & Merchandising Coach

The Kroger Co.; Saint Francis (WI); On-site; USD 22,000 - 33,000; Full time

Job summary

The Kroger Co. in Wisconsin is seeking a store supervisor to plan, organize, train and direct Grocery Clerks, while performing production and customer service functions to maximize store sales and profits.

This role models Kroger’s core values of respect, honesty, integrity, diversity, inclusion and safety for all team members and customers. You will oversee scheduling, merchandising, pricing, signage, and merchandising promotions, and ensure a safe, efficient work environment.

Qualifications

• Effective written and verbal communication skills.
• Demonstrate aptitude to manage people and organize workloads.
• Ability to multi-task, set priorities, present information in a professional manner and work with all levels of the organization.
• Personal initiative and follow through to completion.
• Ability to work as part of a team in a fast-paced environment.

Responsibilities

• Organize work, train and schedule associates to consistently provide prompt courteous service.
• Respond appropriately to customer or associate comments, complaints, requests, and questions. Be prompt, tactful, calm, courteous and professional in all interactions.
• Use Computer Assisted Ordering to manage ordering appropriate quantities of merchandise and supplies, and insure proper accounting of product received and balance on hand.
• Perform and direct others in pricing and displaying of merchandise. Maintain proper signage, product rotation, freshness, quantity, quality and proper space allocation for merchandise.
• Engage yourself and counsel associates in effective, productive merchandising techniques, customer services, product presentation and promotional activities.
• Implement company programs and adhere to company policies and procedures, particularly in the area of maintenance of a work environment free of unlawful harassment or discrimination.
• Provide input on department budgets, goals and results and maximize department and store sales and profits.
• Communicate and interact with associates and customers to provide a positive impression.
• Maintain equipment and facilities properly and safely in accordance with company policies and procedures.
• Maintain floor, shelf and display areas clean and up to sanitary standards.
• Maintain accurately updated department temperature logs on all shifts and by all clerks.
• Assist on special projects such as periodic inventories, store resets, remodels, and special merchandising promotions.
• Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback to direct reports.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

Skills

People management

Communication skills

Multi-tasking

Decision making

Teamwork

Tools

Power machinery

Label guns

Balers

Compactors

Job description

The Kroger Co. in Wisconsin is seeking a store supervisor to plan, organize, train and direct Grocery Clerks, while performing production and customer service functions to maximize store sales and profits.

This role models Kroger’s core values of respect, honesty, integrity, diversity, inclusion and safety for all team members and customers. You will oversee scheduling, merchandising, pricing, signage, and merchandising promotions, and ensure a safe, efficient work environment.