Dairy Department Customer Experience Associate

Kroger; Westland (AL); On-site; USD 25,000 - 32,000; Full time

Job summary

Kroger is seeking a customer-focused associate to enhance the shopping experience in-store. Deliver excellent service, maintain a safe and clean environment, and support department goals. You will help customers, stock shelves, monitor product quality, and uphold safety standards while working with a team.

Responsibilities include assisting with questions, promoting store ads, and ensuring accurate product labeling and inventory management.

Qualifications

• Retail experience preferred.
• Ability to handle stressful situations.
• Strong communication skills across customers and team.
• Basic math including counting, addition, subtraction.

Responsibilities

• Promote trust and respect among associates.
• Create a welcoming environment for customers and assist with questions.
• Gain knowledge of products and respond to inquiries.
• Offer product samples and inform customers of specials.
• Provide customers with fresh products and ensure quality.
• Label, stock and inventory department merchandise.
• Report discrepancies to the department manager.
• Adhere to safety procedures and maintain temperatures.
• Inspect equipment and report needed repairs.
• Notify management of accidents or safety risks.

Skills

Retail experience

Second language

Stress management

Effective communication

Basic math

Job description

Kroger is seeking a customer-focused associate to enhance the shopping experience in-store. Deliver excellent service, maintain a safe and clean environment, and support department goals. You will help customers, stock shelves, monitor product quality, and uphold safety standards while working with a team.

Responsibilities include assisting with questions, promoting store ads, and ensuring accurate product labeling and inventory management.