Dairy Department Customer Experience Associate

Kroger Family of Companies; South Lyon (MI); On-site; USD 17,000 - 21,000; Full time

Job summary

Kroger Family of Companies is seeking a retail team member to deliver outstanding customer service in our store, prioritizing a clean, safe, and welcoming environment. You will assist in achieving department goals and uphold quality standards while promoting the Customer 1st experience.

Responsibilities include helping customers with product information, maintaining stock and freshness, and adhering to food safety guidelines.

Qualifications

• Retail experience required.
• Second language skills beneficial.
• Ability to handle stressful situations effectively.
• Strong communication skills, both verbal and written.
• Basic math skills (counting, addition, subtraction) required.

Responsibilities

• Promote trust and respect among associates.
• Create an environment that makes customers feel welcome and valued by answering questions about products.
• Gain and maintain knowledge of products and respond to customer questions and suggestions.
• Offer product samples to help customers discover new items.
• Inform customers of specials and ensure products are fresh and properly stocked.

Skills

Retail experience

Second language

Stress management

Effective communication

Math basics

Job description

Kroger Family of Companies is seeking a retail team member to deliver outstanding customer service in our store, prioritizing a clean, safe, and welcoming environment. You will assist in achieving department goals and uphold quality standards while promoting the Customer 1st experience.

Responsibilities include helping customers with product information, maintaining stock and freshness, and adhering to food safety guidelines.