Dairy & Customer Experience Associate

Kroger; Harrisonburg (LA); On-site; USD 25,000 - 35,000; Full time

Job summary

Kroger is seeking a customer-focused team member to create an outstanding shopping experience. You will support the department manager in achieving sales goals, answer customer questions, stock and label merchandise, and help maintain safety and quality standards throughout the store.

The role emphasizes teamwork, strong communication, and a courteous, helpful attitude toward customers and colleagues, with flexibility to handle busy, high-paced shifts.

Qualifications

• Retail experience in a grocery setting.
• Ability to work in a high paced environment.
• Strong communication and interpersonal skills.
• Ability to assist customers and provide product information.
• Basic math for transactions and inventory checks.

Responsibilities

• Promote trust and respect among associates.
• Create welcoming environment for customers and answer questions.
• Gain knowledge of products and make recommendations.
• Support department manager in achieving sales and profit goals.
• Ensure food safety and proper temperatures for products.
• Stock, label and inventory department merchandise.
• Report safety risks or incidents to management.

Skills

Retail experience

Second language

Effective communication

Customer service

Math basics

Stress management

Job description

Kroger is seeking a customer-focused team member to create an outstanding shopping experience. You will support the department manager in achieving sales goals, answer customer questions, stock and label merchandise, and help maintain safety and quality standards throughout the store.

The role emphasizes teamwork, strong communication, and a courteous, helpful attitude toward customers and colleagues, with flexibility to handle busy, high-paced shifts.