Dairy Department Associate - Friendly Customer Service

Hyvee.io; Topeka (KS); On-site; USD 26,000 - 38,000; Full time

Job summary

Hy-Vee in Topeka, KS is seeking a Dairy Clerk to maintain product quality and assist customers with friendly, efficient service. The role emphasizes replenishing dairy items, rotating stock, and keeping the department clean and organized.

The position requires strong customer focus, the ability to follow directions, and a willingness to work in a fast-paced retail setting. If you enjoy helping people and ensuring a positive shopping experience, apply now.

Qualifications

• Strong customer service and communication skills.
• Ability to perform basic math and count accurately.
• Follow verbal or demonstrated instructions.

Responsibilities

• Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
• Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store.
• Makes an effort to learn customers' names and to address them by name whenever possible.
• Assists customers by escorting them to the products they're looking for, securing items out of reach, loading or unloading heavy items.
• Making note of and passing along customer suggestions or requests; performing duties to enhance the shopping experience.
• Answers the telephone promptly and provides friendly, helpful service to customers who call.
• Rotates and replenishes merchandise and ensures highest quality standards are met.
• Unloads trucks and places product in appropriate storage area.
• Faces merchandise and maintains cleanliness in the department.
• Builds end caps displays and fills through the week; orders product as requested.
• Ensures storage area is organized, floors are safe, and temperature is controlled.
• Maintains hygiene and dress guidelines and follows store policies.

Skills

Partnerships

Growth mindset

Results oriented

Customer focused

Professionalism

Job description

Hy-Vee in Topeka, KS is seeking a Dairy Clerk to maintain product quality and assist customers with friendly, efficient service. The role emphasizes replenishing dairy items, rotating stock, and keeping the department clean and organized.

The position requires strong customer focus, the ability to follow directions, and a willingness to work in a fast-paced retail setting. If you enjoy helping people and ensuring a positive shopping experience, apply now.